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Record
Title
Culture's Affect on the Determinants of Customer Satisfaction in Retailing: The Case of a European Retailer in China and the U.S.
Type
Student Paper
Publ. year
2007
Author/s
Norman, Chesley; Valind, Charlotte; Bustamante, Lisa
Department/s
Department of Business Administration
In LUP since
2007-11-01
Downloads

Total This Year This Month
368 14 0
Downloads per country

United States of America 76 (21%)
Germany 39 (11%)
United Kingdom of Great Britain and Northern Ireland 33 (9%)
China 20 (5%)
Sweden 19 (5%)
India 15 (4%)
Malaysia 14 (4%)
Philippines 12 (3%)
Singapore 11 (3%)
Thailand 10 (3%)
Pakistan 9 (2%)
Indonesia 8 (2%)
Switzerland 7 (2%)
Russian Federation 7 (2%)
Australia 7 (2%)
Unknown 5 (1%)
Hong Kong (China) 5 (1%)
Viet Nam 5 (1%)
Kenya 5 (1%)
Iran 4 (1%)
Paraguay 4 (1%)
Italy 4 (1%)
France 4 (1%)
Japan 3 (1%)
South Africa 3 (1%)
Nepal 3 (1%)
Mexico 3 (1%)
Ukraine 3 (1%)
Mauritius 3 (1%)
Ethiopia 2 (1%)
Sri Lanka 2 (1%)
Nigeria 2 (1%)
Turkiye 2 (1%)
Denmark 2 (1%)
Austria 2 (1%)
Netherlands (Kingdom of the) 2 (1%)
Czechia 2 (1%)
Bosnia and Herzegovina 1 (0%)
Qatar 1 (0%)
Ireland 1 (0%)
South Korea 1 (0%)
Romania 1 (0%)
Poland 1 (0%)
Taiwan (China) 1 (0%)
Palestinian Territory 1 (0%)
Bulgaria 1 (0%)
Malta 1 (0%)
Finland 1 (0%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

About accessibility

Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
Sat Jul 5 08:29:15 2025