LUP Statistics
Record
- Title
- Bakom service recovery - En studie om hotelledningens arbete med att skapa förutsättningar för frontpersonalens klagomålshanteringsarbete
- Type
- Student Paper
- Publ. year
- 2010
- Author/s
- Hedaiat, Alice; Sjöholm Ericson, Sara; Liedholm, Louise
- Department/s
- Department of Service Studies
- In LUP since
- 2010-06-22
Downloads
Total | This Year | This Month |
43 | 8 | 4 |
Sweden | 20 (47%) |
United States of America | 10 (23%) |
Germany | 5 (12%) |
Taiwan (China) | 2 (5%) |
Singapore | 2 (5%) |
Unknown | 1 (2%) |
India | 1 (2%) |
Hungary | 1 (2%) |
China | 1 (2%) |