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Record
Title
The role of Customer experience in online retail quality: Investigating the effect of online customer experience on customer satisfaction and loyalty intentions
Type
Student Paper
Publ. year
2013
Author/s
Vafaeva, Lyudmila
Department/s
Department of Service Studies
In LUP since
2013-06-16
Downloads

Total This Year This Month
3128 336 38
Downloads per country

India 309 (10%)
United States of America 197 (6%)
United Kingdom of Great Britain and Northern Ireland 187 (6%)
Philippines 184 (6%)
Germany 147 (5%)
Indonesia 120 (4%)
Sweden 99 (3%)
Malaysia 94 (3%)
Viet Nam 90 (3%)
Egypt 88 (3%)
France 84 (3%)
Denmark 64 (2%)
Thailand 55 (2%)
Nigeria 52 (2%)
Iran 52 (2%)
Netherlands (Kingdom of the) 51 (2%)
Mauritius 50 (2%)
Singapore 49 (2%)
Unknown 48 (2%)
South Africa 47 (2%)
Italy 47 (2%)
Zimbabwe 42 (1%)
Pakistan 39 (1%)
Morocco 38 (1%)
Greece 37 (1%)
Hong Kong (China) 34 (1%)
Turkiye 33 (1%)
Russian Federation 33 (1%)
Taiwan (China) 32 (1%)
Kenya 32 (1%)
Bulgaria 32 (1%)
Finland 29 (1%)
Peru 29 (1%)
Ghana 27 (1%)
Ireland 25 (1%)
Poland 25 (1%)
Austria 25 (1%)
Saudi Arabia 25 (1%)
Sri Lanka 25 (1%)
Canada 24 (1%)
China 23 (1%)
Switzerland 20 (1%)
Spain 18 (1%)
Algeria 18 (1%)
Bangladesh 15 (0%)
Iraq 15 (0%)
Romania 15 (0%)
United Arab Emirates 14 (0%)
Croatia 13 (0%)
Nepal 13 (0%)
Australia 12 (0%)
Belgium 11 (0%)
Myanmar 11 (0%)
Tanzania, the United Republic of 10 (0%)
South Korea 10 (0%)
Uganda 9 (0%)
Cyprus 9 (0%)
Portugal 8 (0%)
Tunisia 8 (0%)
Botswana 8 (0%)
Zambia 8 (0%)
Malawi 8 (0%)
Trinidad and Tobago 7 (0%)
Ethiopia 7 (0%)
Czechia 6 (0%)
New Zealand 6 (0%)
Lithuania 5 (0%)
Latvia 5 (0%)
Macedonia 5 (0%)
Norway 5 (0%)
Hungary 4 (0%)
Chile 4 (0%)
Iceland 4 (0%)
Japan 4 (0%)
Ukraine 4 (0%)
Yemen 4 (0%)
Estonia 3 (0%)
Bosnia and Herzegovina 3 (0%)
Brazil 3 (0%)
Oman 3 (0%)
Cote d'Ivoire 3 (0%)
Libya 3 (0%)
Fiji 3 (0%)
Malta 3 (0%)
Mongolia 3 (0%)
Suriname 3 (0%)
Panama 2 (0%)
Syrian Arab Republic 2 (0%)
Albania 2 (0%)
Kyrgyzstan 2 (0%)
Burkina Faso 2 (0%)
Qatar 2 (0%)
Belarus 2 (0%)
Uzbekistan 2 (0%)
Luxembourg 2 (0%)
Bahamas 2 (0%)
Montenegro 1 (0%)
Colombia 1 (0%)
Slovakia 1 (0%)
Jamaica 1 (0%)
Costa Rica 1 (0%)
Gambia 1 (0%)
Angola 1 (0%)
Jordan 1 (0%)
Azerbaijan 1 (0%)
Saint Lucia 1 (0%)
Bolivia 1 (0%)
Serbia 1 (0%)
Aruba 1 (0%)
Mexico 1 (0%)
Cuba 1 (0%)
Togo 1 (0%)
Dominica 1 (0%)
Cambodia 1 (0%)
Papua New Guinea 1 (0%)
Israel 1 (0%)
Rwanda 1 (0%)
Ecuador 1 (0%)
Slovenia 1 (0%)
Eswatini 1 (0%)
Lebanon 1 (0%)
Namibia 1 (0%)
Mozambique 1 (0%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

About accessibility

Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
Wed Jul 17 08:57:33 2024