LUP Statistics
Record
- Title
- The interaction between companies internal processes and the service encounter and its affect on the perceived quality A case study in the automotive industry
- Type
- Student Paper
- Publ. year
- 2015
- Author/s
- Christensen, Susanne; Lilja, Hanna
- Department/s
- Production Management
- In LUP since
- 2015-09-18
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