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Record
Title
The Silence of Dissatisfied Customers: An Exploratory Research in an Online Context
Type
Student Paper
Publ. year
2016
Author/s
Dahlgren, Sara; Johnson, Amelie
Department/s
Department of Business Administration
In LUP since
2016-06-22
Downloads

Total This Year This Month
1247 93 4
Downloads per country

Sudan 534 (43%)
United States of America 166 (13%)
Germany 73 (6%)
Sweden 67 (5%)
United Kingdom of Great Britain and Northern Ireland 38 (3%)
China 33 (3%)
India 29 (2%)
Indonesia 22 (2%)
Philippines 15 (1%)
Canada 14 (1%)
Iran 13 (1%)
Japan 12 (1%)
Hong Kong (China) 12 (1%)
Finland 11 (1%)
Unknown 10 (1%)
Viet Nam 8 (1%)
South Korea 8 (1%)
Italy 7 (1%)
France 7 (1%)
Turkiye 7 (1%)
Nigeria 7 (1%)
Bulgaria 7 (1%)
Netherlands (Kingdom of the) 7 (1%)
New Zealand 7 (1%)
Malaysia 7 (1%)
Pakistan 6 (0%)
Spain 5 (0%)
Tanzania, the United Republic of 5 (0%)
Thailand 5 (0%)
Norway 5 (0%)
Brazil 5 (0%)
Australia 5 (0%)
Egypt 4 (0%)
Singapore 4 (0%)
South Africa 4 (0%)
Saudi Arabia 4 (0%)
Jamaica 3 (0%)
Poland 3 (0%)
Israel 3 (0%)
Denmark 3 (0%)
Portugal 3 (0%)
Kenya 3 (0%)
Trinidad and Tobago 3 (0%)
Zimbabwe 3 (0%)
Switzerland 3 (0%)
Russian Federation 3 (0%)
Bangladesh 2 (0%)
Albania 2 (0%)
Slovenia 2 (0%)
Austria 2 (0%)
Taiwan (China) 2 (0%)
Bosnia and Herzegovina 2 (0%)
United Arab Emirates 2 (0%)
Ghana 2 (0%)
Ukraine 2 (0%)
Ireland 2 (0%)
Myanmar 2 (0%)
Romania 2 (0%)
Georgia 1 (0%)
Uganda 1 (0%)
Bahamas 1 (0%)
Cote d'Ivoire 1 (0%)
Slovakia 1 (0%)
Puerto Rico 1 (0%)
Colombia 1 (0%)
Qatar 1 (0%)
Belgium 1 (0%)
Bolivia 1 (0%)
Afghanistan 1 (0%)
Zambia 1 (0%)
Tunisia 1 (0%)
Senegal 1 (0%)
Czechia 1 (0%)
Botswana 1 (0%)
Ethiopia 1 (0%)
Chile 1 (0%)
Morocco 1 (0%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

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Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
Wed Aug 20 08:46:31 2025