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Record
Title
The Silence of Dissatisfied Customers: An Exploratory Research in an Online Context
Type
Student Paper
Publ. year
2016
Author/s
Dahlgren, Sara; Johnson, Amelie
Department/s
Department of Business Administration
In LUP since
2016-06-22
Downloads

Total This Year This Month
1274 120 7
Downloads per country

Sudan 534 (42%)
United States of America 172 (14%)
Germany 73 (6%)
Sweden 68 (5%)
United Kingdom of Great Britain and Northern Ireland 40 (3%)
China 35 (3%)
India 30 (2%)
Indonesia 22 (2%)
Philippines 16 (1%)
Canada 14 (1%)
Iran 13 (1%)
Hong Kong (China) 12 (1%)
Japan 12 (1%)
Finland 11 (1%)
Brazil 10 (1%)
Viet Nam 10 (1%)
Unknown 10 (1%)
South Korea 9 (1%)
France 8 (1%)
Turkiye 8 (1%)
Italy 7 (1%)
New Zealand 7 (1%)
Bulgaria 7 (1%)
Malaysia 7 (1%)
Netherlands (Kingdom of the) 7 (1%)
Nigeria 7 (1%)
Pakistan 6 (0%)
Australia 6 (0%)
Thailand 5 (0%)
Spain 5 (0%)
Tanzania, the United Republic of 5 (0%)
Norway 5 (0%)
Saudi Arabia 4 (0%)
Egypt 4 (0%)
South Africa 4 (0%)
Singapore 4 (0%)
Jamaica 3 (0%)
Kenya 3 (0%)
Portugal 3 (0%)
Switzerland 3 (0%)
Poland 3 (0%)
Denmark 3 (0%)
Russian Federation 3 (0%)
Romania 3 (0%)
Trinidad and Tobago 3 (0%)
Zimbabwe 3 (0%)
Israel 3 (0%)
Albania 2 (0%)
United Arab Emirates 2 (0%)
Bangladesh 2 (0%)
Ukraine 2 (0%)
Slovenia 2 (0%)
Bosnia and Herzegovina 2 (0%)
Myanmar 2 (0%)
Taiwan (China) 2 (0%)
Ireland 2 (0%)
Ghana 2 (0%)
Austria 2 (0%)
Tunisia 1 (0%)
Bolivia 1 (0%)
Belgium 1 (0%)
Ethiopia 1 (0%)
Colombia 1 (0%)
Chile 1 (0%)
Slovakia 1 (0%)
Czechia 1 (0%)
Qatar 1 (0%)
Uganda 1 (0%)
Botswana 1 (0%)
Bahamas 1 (0%)
Puerto Rico 1 (0%)
Cote d'Ivoire 1 (0%)
Senegal 1 (0%)
Afghanistan 1 (0%)
Georgia 1 (0%)
Zambia 1 (0%)
Morocco 1 (0%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

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Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
Tue Oct 21 08:41:34 2025