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Record
Title
Collecting and Integrating Customer Feedback: A Case Study of SaaS Companies Working B2B
Type
Student Paper
Publ. year
2020
Author/s
Ahlgren, Oscar; Dalentoft, Johanna
Department/s
Production Management
In LUP since
2020-06-24
Downloads

Total This Year This Month
1801 465 30
Downloads per country

United States of America 460 (26%)
Germany 138 (8%)
Sweden 103 (6%)
United Kingdom of Great Britain and Northern Ireland 97 (5%)
India 90 (5%)
Netherlands (Kingdom of the) 80 (4%)
China 48 (3%)
Philippines 45 (3%)
France 39 (2%)
Finland 36 (2%)
Denmark 32 (2%)
Australia 31 (2%)
Indonesia 29 (2%)
Canada 28 (2%)
Viet Nam 26 (1%)
Malaysia 24 (1%)
Russian Federation 23 (1%)
Singapore 22 (1%)
Switzerland 21 (1%)
Czechia 20 (1%)
Austria 17 (1%)
Kenya 17 (1%)
Portugal 16 (1%)
Hong Kong (China) 15 (1%)
Nigeria 15 (1%)
Pakistan 15 (1%)
South Korea 13 (1%)
Ireland 13 (1%)
Brazil 12 (1%)
Spain 12 (1%)
Bangladesh 12 (1%)
Belgium 11 (1%)
South Africa 11 (1%)
Unknown 10 (1%)
Italy 10 (1%)
Ethiopia 9 (1%)
Taiwan (China) 8 (0%)
Egypt 8 (0%)
Norway 8 (0%)
Serbia 7 (0%)
Morocco 7 (0%)
Nepal 7 (0%)
Lithuania 7 (0%)
Tunisia 6 (0%)
Hungary 6 (0%)
Japan 6 (0%)
Ukraine 6 (0%)
Slovakia 5 (0%)
Estonia 5 (0%)
Turkiye 5 (0%)
Argentina 5 (0%)
Israel 5 (0%)
United Arab Emirates 4 (0%)
Zimbabwe 4 (0%)
New Zealand 4 (0%)
Sri Lanka 4 (0%)
Romania 4 (0%)
Iraq 4 (0%)
Latvia 4 (0%)
Cameroon 3 (0%)
Ecuador 3 (0%)
Malawi 3 (0%)
Algeria 3 (0%)
Slovenia 3 (0%)
Thailand 3 (0%)
Peru 3 (0%)
Georgia 3 (0%)
Chile 3 (0%)
Tanzania, the United Republic of 3 (0%)
Uganda 2 (0%)
Kyrgyzstan 2 (0%)
Saudi Arabia 2 (0%)
Croatia 2 (0%)
Kuwait 2 (0%)
Iran 2 (0%)
Barbados 2 (0%)
Greece 2 (0%)
Moldova, The Republic of 2 (0%)
Oman 2 (0%)
Namibia 2 (0%)
Uzbekistan 1 (0%)
Cote d'Ivoire 1 (0%)
Cambodia 1 (0%)
Bosnia and Herzegovina 1 (0%)
Aruba 1 (0%)
Iceland 1 (0%)
Gibraltar 1 (0%)
Ghana 1 (0%)
Belarus 1 (0%)
Faroe Islands 1 (0%)
Palestinian Territory 1 (0%)
Bhutan 1 (0%)
Rwanda 1 (0%)
Colombia 1 (0%)
Malta 1 (0%)
Zambia 1 (0%)
Cyprus 1 (0%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

About accessibility

Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
Wed Oct 22 08:44:54 2025