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Record
Title
Digital Customer Experience Matters
Type
Student Paper
Publ. year
2021
Author/s
Gerster, Victoria; Melonashi, Pirro; Nguyen, Quynh Chi
Department/s
Department of Business Administration
In LUP since
2021-06-24
Downloads

Total This Year This Month
1143 218 8
Downloads per country

United States of America 141 (13%)
India 81 (7%)
Sweden 79 (7%)
United Kingdom of Great Britain and Northern Ireland 70 (6%)
Viet Nam 60 (5%)
France 50 (4%)
Germany 47 (4%)
China 44 (4%)
Australia 33 (3%)
Indonesia 25 (2%)
Philippines 25 (2%)
Iran 25 (2%)
Italy 19 (2%)
Singapore 19 (2%)
Finland 18 (2%)
Hong Kong (China) 18 (2%)
Malaysia 17 (2%)
South Africa 16 (1%)
Switzerland 14 (1%)
New Zealand 13 (1%)
Turkiye 13 (1%)
Unknown 13 (1%)
Netherlands (Kingdom of the) 12 (1%)
Czechia 12 (1%)
Austria 11 (1%)
Ireland 11 (1%)
Pakistan 10 (1%)
Algeria 9 (1%)
Morocco 9 (1%)
Canada 9 (1%)
Thailand 9 (1%)
Iraq 9 (1%)
Ghana 9 (1%)
Denmark 8 (1%)
Saudi Arabia 8 (1%)
Egypt 8 (1%)
Kenya 8 (1%)
Spain 6 (1%)
Sri Lanka 6 (1%)
Hungary 6 (1%)
Colombia 6 (1%)
Albania 5 (0%)
Bulgaria 5 (0%)
Nepal 5 (0%)
Israel 5 (0%)
Taiwan (China) 5 (0%)
South Korea 5 (0%)
Nigeria 5 (0%)
Japan 4 (0%)
Zimbabwe 4 (0%)
Oman 4 (0%)
Russian Federation 4 (0%)
Portugal 4 (0%)
Greece 4 (0%)
Lithuania 3 (0%)
Bangladesh 3 (0%)
Norway 3 (0%)
Brazil 3 (0%)
Belgium 3 (0%)
Ethiopia 3 (0%)
Peru 2 (0%)
Monaco 2 (0%)
Cyprus 2 (0%)
Serbia 2 (0%)
Kazakhstan 2 (0%)
Maldives 2 (0%)
Mauritius 2 (0%)
Poland 2 (0%)
United Arab Emirates 2 (0%)
Zambia 2 (0%)
Kuwait 2 (0%)
Burkina Faso 2 (0%)
Latvia 1 (0%)
Angola 1 (0%)
Azerbaijan 1 (0%)
Lebanon 1 (0%)
Estonia 1 (0%)
Slovakia 1 (0%)
Liechtenstein 1 (0%)
Romania 1 (0%)
Tunisia 1 (0%)
Isle of Man 1 (0%)
Bahrain 1 (0%)
Ukraine 1 (0%)
Chile 1 (0%)
Slovenia 1 (0%)
Bosnia and Herzegovina 1 (0%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

About accessibility

Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
Wed Nov 19 08:29:22 2025