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Record
Title
When Social Media Hits the Fan - How Customer Value is Influenced by a Brand Crisis on Social Media
Type
Student Paper
Publ. year
2023
Author/s
Martinsson, Sonya; Svensson, Josefine; Jönsson, Rebecca
Department/s
Department of Business Administration
In LUP since
2023-06-29
Downloads

Total This Year This Month
365 153 0
Downloads per country

United States of America 125 (35%)
Sweden 79 (22%)
Denmark 44 (12%)
Unknown 25 (7%)
United Kingdom of Great Britain and Northern Ireland 10 (3%)
Argentina 10 (3%)
Germany 9 (2%)
China 7 (2%)
Malaysia 7 (2%)
France 5 (1%)
Italy 5 (1%)
Singapore 4 (1%)
Czechia 3 (1%)
Lebanon 2 (1%)
Hong Kong (China) 2 (1%)
Australia 2 (1%)
Myanmar 2 (1%)
Pakistan 2 (1%)
Iceland 2 (1%)
India 2 (1%)
United Arab Emirates 2 (1%)
Croatia 2 (1%)
Turkiye 2 (1%)
Netherlands (Kingdom of the) 2 (1%)
Colombia 1 (0%)
Austria 1 (0%)
Portugal 1 (0%)
Indonesia 1 (0%)
Morocco 1 (0%)
Slovenia 1 (0%)
Canada 1 (0%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

About accessibility

Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
Fri Aug 1 08:40:12 2025