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Record
Title
"Då får man ju känslan, de här vill inte ha kontakt med sina kunder” - En kvalitativ studie om chatbotar som formar dagens servicemöten och kundrelationer
Type
Student Paper
Publ. year
2023
Author/s
Ahlgren, Karin; Hjortshagen, Julia
Department/s
Department of Service Studies
In LUP since
2023-06-19
Downloads

Total This Year This Month
280 41 3
Downloads per country
Sweden 206 (74%)
Unknown 47 (17%)
United States of America 13 (5%)
Finland 3 (1%)
Norway 3 (1%)
Indonesia 1 (0%)
Denmark 1 (0%)
Germany 1 (0%)
Viet Nam 1 (0%)
Australia 1 (0%)
Singapore 1 (0%)
France 1 (0%)
China 1 (0%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

About accessibility

Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
Tue Nov 18 08:24:04 2025