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Record
Title
Customer Journey in the Concept Store: An Analysis of Touchpoints and Journey Integration
Type
Student Paper
Publ. year
2023
Author/s
Nazaryan, Tatev; Chang, Seo Hyun
Department/s
Department of Service Studies
In LUP since
2023-06-28
Downloads

Total This Year This Month
1358 74 27
Downloads per country

United States of America 503 (41%)
Germany 99 (8%)
United Kingdom of Great Britain and Northern Ireland 81 (7%)
Sweden 76 (6%)
Indonesia 30 (2%)
Viet Nam 29 (2%)
India 27 (2%)
France 22 (2%)
Italy 21 (2%)
Philippines 20 (2%)
Australia 17 (1%)
Spain 16 (1%)
Netherlands (Kingdom of the) 15 (1%)
Portugal 13 (1%)
South Africa 12 (1%)
Switzerland 12 (1%)
Unknown 12 (1%)
China 11 (1%)
Pakistan 11 (1%)
Canada 10 (1%)
Malaysia 9 (1%)
Austria 9 (1%)
Thailand 9 (1%)
Finland 8 (1%)
Saudi Arabia 8 (1%)
Hong Kong (China) 7 (1%)
Iran 7 (1%)
Belgium 7 (1%)
Singapore 7 (1%)
Poland 6 (0%)
South Korea 6 (0%)
Tunisia 5 (0%)
Denmark 5 (0%)
Mexico 5 (0%)
Kenya 5 (0%)
Turkiye 5 (0%)
Algeria 5 (0%)
Japan 5 (0%)
Iraq 4 (0%)
Hungary 4 (0%)
Bangladesh 4 (0%)
Russian Federation 4 (0%)
Czechia 4 (0%)
Norway 4 (0%)
Israel 3 (0%)
Slovenia 3 (0%)
Lithuania 3 (0%)
Ireland 3 (0%)
Cyprus 3 (0%)
Armenia 3 (0%)
Romania 3 (0%)
New Zealand 2 (0%)
Azerbaijan 2 (0%)
United Arab Emirates 2 (0%)
Brazil 2 (0%)
Greece 2 (0%)
Taiwan (China) 2 (0%)
Guatemala 1 (0%)
Estonia 1 (0%)
Rwanda 1 (0%)
Cambodia 1 (0%)
Seychelles 1 (0%)
Slovakia 1 (0%)
Latvia 1 (0%)
Tanzania, the United Republic of 1 (0%)
Nepal 1 (0%)
Macao 1 (0%)
Nigeria 1 (0%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

About accessibility

Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
Sat Feb 14 08:51:39 2026