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Record
Title
”Är det detta du menar? – Nej, det är det verkligen inte!” En analys av konsumenters missnöje vid möten med chatbots i kundtjänst
Type
Student Paper
Publ. year
2024
Author/s
Bolmgren, Annie; Axelsson, Emma; Krusell, Julia
Department/s
Department of Business Administration
In LUP since
2024-02-07
Downloads

Total This Year This Month
146 59 0
Downloads per country
Sweden 62 (43%)
Unknown 48 (34%)
United States of America 15 (10%)
Germany 7 (5%)
China 2 (1%)
Norway 1 (1%)
Indonesia 1 (1%)
Netherlands (Kingdom of the) 1 (1%)
Brazil 1 (1%)
Denmark 1 (1%)
Singapore 1 (1%)
New Zealand 1 (1%)
India 1 (1%)
South Korea 1 (1%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

About accessibility

Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
Wed Nov 19 08:29:22 2025