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Expanding the Social Dimension: Towards a Knowledge Base for Product-Service Innovation

Ericson, Åsa ; Larsson, Andreas LU and Larsson, Tobias LU (2011) 18th International Conference on Engineering Design, 2011
Abstract
The extension of businesses to incorporate the provision of function as a service in supplement to standalone products is an ongoing movement in manufacturing industry. In short, this means that the development intent should be guided by the need of ‘performance in use’ that the customer wants, e.g. thrust rather than an engine. By this, the established knowledge base challenges the development team. This paper embarks from the assumption that there are three main challenges, i.e. (1) innovation activities, (2) customer data acquisition and (3) the transformation of data into design information. The purpose is to discuss knowledge sharing activities to contribute to product-service innovation. In this study it has been found that... (More)
The extension of businesses to incorporate the provision of function as a service in supplement to standalone products is an ongoing movement in manufacturing industry. In short, this means that the development intent should be guided by the need of ‘performance in use’ that the customer wants, e.g. thrust rather than an engine. By this, the established knowledge base challenges the development team. This paper embarks from the assumption that there are three main challenges, i.e. (1) innovation activities, (2) customer data acquisition and (3) the transformation of data into design information. The purpose is to discuss knowledge sharing activities to contribute to product-service innovation. In this study it has been found that contemporary data acquisition activities filter out important dimensions of knowledge. Thus, does not provide a sound base for service provisions. (Less)
Please use this url to cite or link to this publication:
author
; and
organization
publishing date
type
Contribution to conference
publication status
published
subject
pages
10 pages
conference name
18th International Conference on Engineering Design, 2011
conference location
Copenhagen, Denmark
conference dates
2011-08-15 - 2011-08-18
external identifiers
  • scopus:84858817991
language
English
LU publication?
yes
id
fa14e8e7-8891-4aa3-8efd-6df169b3b1ae (old id 3460666)
date added to LUP
2016-04-04 13:00:04
date last changed
2023-01-06 01:44:21
@misc{fa14e8e7-8891-4aa3-8efd-6df169b3b1ae,
  abstract     = {{The extension of businesses to incorporate the provision of function as a service in supplement to standalone products is an ongoing movement in manufacturing industry. In short, this means that the development intent should be guided by the need of ‘performance in use’ that the customer wants, e.g. thrust rather than an engine. By this, the established knowledge base challenges the development team. This paper embarks from the assumption that there are three main challenges, i.e. (1) innovation activities, (2) customer data acquisition and (3) the transformation of data into design information. The purpose is to discuss knowledge sharing activities to contribute to product-service innovation. In this study it has been found that contemporary data acquisition activities filter out important dimensions of knowledge. Thus, does not provide a sound base for service provisions.}},
  author       = {{Ericson, Åsa and Larsson, Andreas and Larsson, Tobias}},
  language     = {{eng}},
  title        = {{Expanding the Social Dimension: Towards a Knowledge Base for Product-Service Innovation}},
  year         = {{2011}},
}