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A Framework for Evaluating Enterprise Systems Implementation Methodologies in Action

Mihailescu, Daniela LU ; Carlsson, Sven LU and Mihailescu, Marius LU (2006) The 13th European Conference on Information Technology Evaluation (ECITE) In Proceedings of 13th European Conference on Information Technology Evaluation (ECITE)
Abstract (Swedish)
Abstract in Undetermined

Enterprise Systems (ES) are often the largest and most important Information Systems (IS) an organization employs. Most ES are rented or bought as COTS (Commercial Off The Shelf) software. The use of COTS leads to a distinction between the development of the ES software—done by ES software providers, like SAP and Microsoft—and the implementation of ES software in a specific organization. ES implementations are often associated with problems like more costly to implement than anticipated and taking much longer to implement than anticipated. To improve ES implementation, ES providers increasingly support their ES software by, in part computer-based, implementation methodologies. The paper present an... (More)
Abstract in Undetermined

Enterprise Systems (ES) are often the largest and most important Information Systems (IS) an organization employs. Most ES are rented or bought as COTS (Commercial Off The Shelf) software. The use of COTS leads to a distinction between the development of the ES software—done by ES software providers, like SAP and Microsoft—and the implementation of ES software in a specific organization. ES implementations are often associated with problems like more costly to implement than anticipated and taking much longer to implement than anticipated. To improve ES implementation, ES providers increasingly support their ES software by, in part computer-based, implementation methodologies. The paper present an ES implementation evaluation framework called ES Implementation Methodology-in-Action. The framework integrates two complementary views: 1) a technology view, focusing on the formalized aspects as expressed in the ES implementation methodology (the content of the methodology), and 2) a structural view, focusing situational aspects as expressed by the implementers (the users of the implementation methodology) including implementers, implementation context, ES software and other individuals participating in the implementation project. Using document studies and interviews with implementers we show how the framework can be used to evaluate ES implementation methodologies. We evaluate one well-known ES implementation methodology: SAP’s ASAP. (Less)
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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
Evaluation Framework, Enterprise Systems Implementation Methodology, Implementation Methodology in Action, Methodology Evaluation
in
Proceedings of 13th European Conference on Information Technology Evaluation (ECITE)
publisher
Acad Conferences Ltd
conference name
The 13th European Conference on Information Technology Evaluation (ECITE)
language
English
LU publication?
yes
id
b556609e-80fc-43ba-b4b0-b4b1172fb9b2 (old id 1386246)
date added to LUP
2009-04-20 12:27:20
date last changed
2016-08-22 09:24:33
@misc{b556609e-80fc-43ba-b4b0-b4b1172fb9b2,
  abstract     = {<b>Abstract in Undetermined</b><br/><br>
Enterprise Systems (ES) are often the largest and most important Information Systems (IS) an organization employs. Most ES are rented or bought as COTS (Commercial Off The Shelf) software. The use of COTS leads to a distinction between the development of the ES software—done by ES software providers, like SAP and Microsoft—and the implementation of ES software in a specific organization. ES implementations are often associated with problems like more costly to implement than anticipated and taking much longer to implement than anticipated. To improve ES implementation, ES providers increasingly support their ES software by, in part computer-based, implementation methodologies. The paper present an ES implementation evaluation framework called ES Implementation Methodology-in-Action. The framework integrates two complementary views: 1) a technology view, focusing on the formalized aspects as expressed in the ES implementation methodology (the content of the methodology), and 2) a structural view, focusing situational aspects as expressed by the implementers (the users of the implementation methodology) including implementers, implementation context, ES software and other individuals participating in the implementation project. Using document studies and interviews with implementers we show how the framework can be used to evaluate ES implementation methodologies. We evaluate one well-known ES implementation methodology: SAP’s ASAP.},
  author       = {Mihailescu, Daniela and Carlsson, Sven and Mihailescu, Marius},
  keyword      = {Evaluation Framework,Enterprise Systems Implementation Methodology,Implementation Methodology in Action,Methodology Evaluation},
  language     = {eng},
  publisher    = {ARRAY(0xaa3c758)},
  series       = {Proceedings of 13th European Conference on Information Technology Evaluation (ECITE)},
  title        = {A Framework for Evaluating Enterprise Systems Implementation Methodologies in Action},
  year         = {2006},
}