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Socio-technical Design of Computer-Assisted Work: A discussion of the ETHICS and Tavistock approaches

Olerup, Agneta LU (1989) In Scandinavian Journal of Information Systems 1. p.43-71
Abstract
In the paper the major sources of influence on the socio-technical perspective are identified and two socio-technical approaches are compared, namely the Tavistock approach and the ETHICS method developed by Mumford. The Tavistock approach has provided crucial contributions at the work system level, particularly principles for socio-technical design and models for job design (how to design jobs as well as criteria for jobs design). The ETHICS method aims to apply socio-technical thinking to the design of computer assisted work. ETHICS draws heavily on the Tavistock approach. In addition, the framework for job satisfaction is influecned by the Parsonian pattern variables. A series of detailed models of ETHICS has been put forward. In the... (More)
In the paper the major sources of influence on the socio-technical perspective are identified and two socio-technical approaches are compared, namely the Tavistock approach and the ETHICS method developed by Mumford. The Tavistock approach has provided crucial contributions at the work system level, particularly principles for socio-technical design and models for job design (how to design jobs as well as criteria for jobs design). The ETHICS method aims to apply socio-technical thinking to the design of computer assisted work. ETHICS draws heavily on the Tavistock approach. In addition, the framework for job satisfaction is influecned by the Parsonian pattern variables. A series of detailed models of ETHICS has been put forward. In the early detailed versions of ETHICS participation was not considered. The method has, however, become increasingly participative. Finally, there are important differences in how the Tavistock approach and the ETHICS method conceptualizes the social and the technical parts of a socio-technical system. Also they differ in terms of integrating the social and technical parts into a socio-technical system. (Less)
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author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
socio-technical system, Tavistock approach, ETHICS method, computer-assisted work, work design, information system design
in
Scandinavian Journal of Information Systems
volume
1
pages
43 - 71
publisher
Department of Mathematics and Computer Science, Institute of Electronic Systems, University of Aalborg
ISSN
0905-0167
language
English
LU publication?
yes
id
ad428fa4-1342-4dbf-9b4d-11319ff368dd (old id 1387727)
date added to LUP
2009-04-20 12:27:26
date last changed
2016-04-16 11:21:44
@misc{ad428fa4-1342-4dbf-9b4d-11319ff368dd,
  abstract     = {In the paper the major sources of influence on the socio-technical perspective are identified and two socio-technical approaches are compared, namely the Tavistock approach and the ETHICS method developed by Mumford. The Tavistock approach has provided crucial contributions at the work system level, particularly principles for socio-technical design and models for job design (how to design jobs as well as criteria for jobs design). The ETHICS method aims to apply socio-technical thinking to the design of computer assisted work. ETHICS draws heavily on the Tavistock approach. In addition, the framework for job satisfaction is influecned by the Parsonian pattern variables. A series of detailed models of ETHICS has been put forward. In the early detailed versions of ETHICS participation was not considered. The method has, however, become increasingly participative. Finally, there are important differences in how the Tavistock approach and the ETHICS method conceptualizes the social and the technical parts of a socio-technical system. Also they differ in terms of integrating the social and technical parts into a socio-technical system.},
  author       = {Olerup, Agneta},
  issn         = {0905-0167},
  keyword      = {socio-technical system,Tavistock approach,ETHICS method,computer-assisted work,work design,information system design},
  language     = {eng},
  pages        = {43--71},
  publisher    = {ARRAY(0x7a71078)},
  series       = {Scandinavian Journal of Information Systems},
  title        = {Socio-technical Design of Computer-Assisted Work: A discussion of the ETHICS and Tavistock approaches},
  volume       = {1},
  year         = {1989},
}