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Incentive and desire: covering a missing category

Bednar, Peter LU and Welch, Christine (2006) MCIS2006: Mediterranean Conference on Information Systems In [Host publication title missing] p.1-10
Abstract
There is a rhetoric in current European political agenda for widening access to ICT’s as part of a strategy for encouraging greater participation in public life. We argue against a naïve assumption that technology in itself could provide solutions. Knowing that systems with potential for meaningful use are available is a necessary, but not sufficient, condition to bring about desire for use in any particular individual. Work of developers is often perceived within a narrow, largely (socio-) technical definition of information systems. However, it must be recognized that such systems are inherently dependent not only upon their social but also individual and cultural sense-making context. In order to create systems which can empower and... (More)
There is a rhetoric in current European political agenda for widening access to ICT’s as part of a strategy for encouraging greater participation in public life. We argue against a naïve assumption that technology in itself could provide solutions. Knowing that systems with potential for meaningful use are available is a necessary, but not sufficient, condition to bring about desire for use in any particular individual. Work of developers is often perceived within a narrow, largely (socio-) technical definition of information systems. However, it must be recognized that such systems are inherently dependent not only upon their social but also individual and cultural sense-making context. In order to create systems which can empower and involve people, developers need to take a holistic view. This should include the kinds of data people require and processes they will need to have in place to use them. It is suggested here that, in addition to ‘content’ data and ‘process’ data, IS professionals need to be concerned with a ‘third category’. Why might people wish to use information systems in the first place? For what reasons and purposes would they require access to IS? What would generate desire for access? This third category of data must also be created and explored if IS developers are to take a holistic approach in building systems that can contribute to empowerment for use. This may only be explored through a process of contextual inquiry, using appropriate tools and techniques such as the framework for Strategic Systemic Thinking (SST). (Less)
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author
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
contextual inquiry, social inclusion, contextual dependency, Systems Analysis, Strategic Systemic Thinking, Contextual Analysis.
in
[Host publication title missing]
pages
10 pages
publisher
University of Trento
conference name
MCIS2006: Mediterranean Conference on Information Systems
language
English
LU publication?
no
id
a7892cc9-04f8-4835-9325-86afcf2e3b6b (old id 1484941)
date added to LUP
2009-10-08 08:51:30
date last changed
2016-06-29 09:12:57
@misc{a7892cc9-04f8-4835-9325-86afcf2e3b6b,
  abstract     = {There is a rhetoric in current European political agenda for widening access to ICT’s as part of a strategy for encouraging greater participation in public life. We argue against a naïve assumption that technology in itself could provide solutions. Knowing that systems with potential for meaningful use are available is a necessary, but not sufficient, condition to bring about desire for use in any particular individual. Work of developers is often perceived within a narrow, largely (socio-) technical definition of information systems. However, it must be recognized that such systems are inherently dependent not only upon their social but also individual and cultural sense-making context. In order to create systems which can empower and involve people, developers need to take a holistic view. This should include the kinds of data people require and processes they will need to have in place to use them. It is suggested here that, in addition to ‘content’ data and ‘process’ data, IS professionals need to be concerned with a ‘third category’. Why might people wish to use information systems in the first place? For what reasons and purposes would they require access to IS? What would generate desire for access? This third category of data must also be created and explored if IS developers are to take a holistic approach in building systems that can contribute to empowerment for use. This may only be explored through a process of contextual inquiry, using appropriate tools and techniques such as the framework for Strategic Systemic Thinking (SST).},
  author       = {Bednar, Peter and Welch, Christine},
  keyword      = {contextual inquiry,social inclusion,contextual dependency,Systems Analysis,Strategic Systemic Thinking,Contextual Analysis.},
  language     = {eng},
  pages        = {1--10},
  publisher    = {ARRAY(0xc3b6610)},
  series       = {[Host publication title missing]},
  title        = {Incentive and desire: covering a missing category},
  year         = {2006},
}