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Burnout?

Söderfeldt, Marie LU (1997)
Abstract
In this thesis, two questions are answered: What is burnout?, and What causes burnout? Essentialist conceptions of burnout are criticized and burnout is regarded as a syndrome in the sense of a practice concept, not possible to delineate exactly. Practice concepts are compared to social constructions. From the syndrome idea, the Maslach Burnout Inventory (MBI), is chosen as an operationalization of the burnout syndrome. There, the syndrome consists of three causally related components: emotional exhaustion leading to depersonalization, which leads to a sense of reduced personal accomplishment. The measure is psychometrically evaluated on a survey study of employees in two Swedish human service organizations: the Social Insurance... (More)
In this thesis, two questions are answered: What is burnout?, and What causes burnout? Essentialist conceptions of burnout are criticized and burnout is regarded as a syndrome in the sense of a practice concept, not possible to delineate exactly. Practice concepts are compared to social constructions. From the syndrome idea, the Maslach Burnout Inventory (MBI), is chosen as an operationalization of the burnout syndrome. There, the syndrome consists of three causally related components: emotional exhaustion leading to depersonalization, which leads to a sense of reduced personal accomplishment. The measure is psychometrically evaluated on a survey study of employees in two Swedish human service organizations: the Social Insurance Organization and the Individual and Family Care within the social welfare organization. First, personal accomplishment is found not to covary with the other two MBI components, and is therefore discarded from further analysis. The remainder of the thesis is devoted to investigate the relation between emotional exhaustion and depersonalization. This is done relating them to different levels of analysis, psychophysiology, social psychology and organization, using regression modelling also for multilevel problems in connection with occupational stress theory and the theory of human service organizations. Two distinctly different mechanisms are found behind the development of the two MBI components. This contradicts a general consensus in burnout research. It is concluded that the "burnout syndrome" is an artificial social construction. Emotional exhaustion and depersonalization are however real phenomena, but with different causal provenience. There are different reasons for people getting tired or mean. (Less)
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author
opponent
  • Professor Johansson, Gunn, Dept of Psychology, Stockholm University
organization
publishing date
type
Thesis
publication status
published
subject
keywords
theory of social work, Social changes, work conditions, alienation, emotional demands, demand-control model, Sociala förändringar, teorier om socialt arbete, Social psychology, Socialpsykologi
pages
310 pages
publisher
School of Social Work, Lund University
defense location
Carolinasalen, Lund University
defense date
1997-04-18 10:15
external identifiers
  • Other:ISRN: LUSADG/SASW - -/971014 - -SE
language
English
LU publication?
yes
id
c7cda2db-9e60-4588-81c9-5c43bcfce12a (old id 18422)
date added to LUP
2007-05-24 13:19:00
date last changed
2016-09-19 08:45:13
@misc{c7cda2db-9e60-4588-81c9-5c43bcfce12a,
  abstract     = {In this thesis, two questions are answered: What is burnout?, and What causes burnout? Essentialist conceptions of burnout are criticized and burnout is regarded as a syndrome in the sense of a practice concept, not possible to delineate exactly. Practice concepts are compared to social constructions. From the syndrome idea, the Maslach Burnout Inventory (MBI), is chosen as an operationalization of the burnout syndrome. There, the syndrome consists of three causally related components: emotional exhaustion leading to depersonalization, which leads to a sense of reduced personal accomplishment. The measure is psychometrically evaluated on a survey study of employees in two Swedish human service organizations: the Social Insurance Organization and the Individual and Family Care within the social welfare organization. First, personal accomplishment is found not to covary with the other two MBI components, and is therefore discarded from further analysis. The remainder of the thesis is devoted to investigate the relation between emotional exhaustion and depersonalization. This is done relating them to different levels of analysis, psychophysiology, social psychology and organization, using regression modelling also for multilevel problems in connection with occupational stress theory and the theory of human service organizations. Two distinctly different mechanisms are found behind the development of the two MBI components. This contradicts a general consensus in burnout research. It is concluded that the "burnout syndrome" is an artificial social construction. Emotional exhaustion and depersonalization are however real phenomena, but with different causal provenience. There are different reasons for people getting tired or mean.},
  author       = {Söderfeldt, Marie},
  keyword      = {theory of social work,Social changes,work conditions,alienation,emotional demands,demand-control model,Sociala förändringar,teorier om socialt arbete,Social psychology,Socialpsykologi},
  language     = {eng},
  pages        = {310},
  publisher    = {ARRAY(0x7f78a10)},
  title        = {Burnout?},
  year         = {1997},
}