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Management of Information Systems Outsourcing: Evaluation of Lessons Learned From a Boundary Spanning Perspective

Johansson, Björn LU and Bergkvist, Linda (2011) 5th European Conference on Information Management and Evaluation In [Host publication title missing] p.234-242
Abstract
Even if outsourcing is a well-researched phenomenon, it can be stated that evaluation studies on IS outsourcing relationships are scarce. From a description of two IS outsourcing relationship cases, a set of les-sons learned are presented. A boundary spanning perspective is then used when evaluating these lessons learned in the client-supplier outsourcing relationships and thereby adding a “new” theoretical perspective on out-sourcing relationships. The evaluation is concluded in a set of propositions that present the boundary spanning perspective of the lessons learned. The aim of these propositions is to act as both a guiding tool for how to fur-ther develop boundary spanning roles in outsourcing relationships and to act as a base for... (More)
Even if outsourcing is a well-researched phenomenon, it can be stated that evaluation studies on IS outsourcing relationships are scarce. From a description of two IS outsourcing relationship cases, a set of les-sons learned are presented. A boundary spanning perspective is then used when evaluating these lessons learned in the client-supplier outsourcing relationships and thereby adding a “new” theoretical perspective on out-sourcing relationships. The evaluation is concluded in a set of propositions that present the boundary spanning perspective of the lessons learned. The aim of these propositions is to act as both a guiding tool for how to fur-ther develop boundary spanning roles in outsourcing relationships and to act as a base for future research on outsourcing relationships. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
keywords
relationships management, boundary spanning, IS outsourcing
in
[Host publication title missing]
editor
Castelnovo, Walter and Ferrari, Elena
pages
9 pages
publisher
Academic Publishing Limited
conference name
5th European Conference on Information Management and Evaluation
external identifiers
  • WOS:000307994600028
ISBN
978-1-908272-13-3 Cd
language
English
LU publication?
yes
id
71b1e21f-84cd-40cf-a382-9c3d68089f58 (old id 2167640)
date added to LUP
2011-09-29 10:06:51
date last changed
2016-09-14 11:31:42
@misc{71b1e21f-84cd-40cf-a382-9c3d68089f58,
  abstract     = {Even if outsourcing is a well-researched phenomenon, it can be stated that evaluation studies on IS outsourcing relationships are scarce. From a description of two IS outsourcing relationship cases, a set of les-sons learned are presented. A boundary spanning perspective is then used when evaluating these lessons learned in the client-supplier outsourcing relationships and thereby adding a “new” theoretical perspective on out-sourcing relationships. The evaluation is concluded in a set of propositions that present the boundary spanning perspective of the lessons learned. The aim of these propositions is to act as both a guiding tool for how to fur-ther develop boundary spanning roles in outsourcing relationships and to act as a base for future research on outsourcing relationships.},
  author       = {Johansson, Björn and Bergkvist, Linda},
  editor       = {Castelnovo, Walter and Ferrari, Elena},
  isbn         = {978-1-908272-13-3 Cd},
  keyword      = {relationships management,boundary spanning,IS outsourcing},
  language     = {eng},
  pages        = {234--242},
  publisher    = {ARRAY(0x824b640)},
  series       = {[Host publication title missing]},
  title        = {Management of Information Systems Outsourcing: Evaluation of Lessons Learned From a Boundary Spanning Perspective},
  year         = {2011},
}