Advanced

CRM System Implementation: How Great Expectations in Sweden are Dashed in China

Frygell, Linda; Carlsson, Sven LU and Hedman, Jonas (2011) In Journal of It Cases and Applications 13(3). p.7-20
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
in
Journal of It Cases and Applications
volume
13
issue
3
pages
7 - 20
ISSN
1522-8053
language
English
LU publication?
yes
id
52a32d90-a0e0-4328-a59b-87375fdd4df3 (old id 2205578)
date added to LUP
2011-11-30 11:07:51
date last changed
2016-04-16 06:52:59
@misc{52a32d90-a0e0-4328-a59b-87375fdd4df3,
  author       = {Frygell, Linda and Carlsson, Sven and Hedman, Jonas},
  issn         = {1522-8053},
  language     = {eng},
  number       = {3},
  pages        = {7--20},
  series       = {Journal of It Cases and Applications},
  title        = {CRM System Implementation: How Great Expectations in Sweden are Dashed in China},
  volume       = {13},
  year         = {2011},
}