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Better Support for User Participation Using Business Rules Approach?

Holmberg, Nicklas LU and Steen, Odd LU (2011) In Information Systems Development. Business Systems and Services: Modeling and Development. p.297-308
Abstract
User participation in requirement analysis (RA) is necessary for IS quality and user acceptance. A prerequisite for meaningful user participation is that the coming users also understand the requirements. This understanding is made difficult by abstract and “technical” modelling languages and notations which require learning and experience. The Business Rules Approach (BRA) builds on a notion of Business Rules (BR) formulated in natural language sentences aimed at the business audience; hence BRA should make user participation easy. This is tested in a workshop with a vaccination expert (VE) in a project on designing a BR oriented, digital service for health care workers (HCWs). The results indicate that natural language BRs in RA really... (More)
User participation in requirement analysis (RA) is necessary for IS quality and user acceptance. A prerequisite for meaningful user participation is that the coming users also understand the requirements. This understanding is made difficult by abstract and “technical” modelling languages and notations which require learning and experience. The Business Rules Approach (BRA) builds on a notion of Business Rules (BR) formulated in natural language sentences aimed at the business audience; hence BRA should make user participation easy. This is tested in a workshop with a vaccination expert (VE) in a project on designing a BR oriented, digital service for health care workers (HCWs). The results indicate that natural language BRs in RA really are easily understood and intuitive for the VE and that quality checking BRs requires no special learning. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
in
Information Systems Development. Business Systems and Services: Modeling and Development.
editor
Pokorny, Jaroslav; Repa, Vaclav; Richta, Karel; Wojtkowski, Wita; Linger, Henry; Barry, Chris and Lang, Michael
pages
297 - 308
publisher
Springer
external identifiers
  • Scopus:84881414641
ISBN
978-1-4419-9790-6
DOI
10.1007/978-1-4419-9790-6
language
English
LU publication?
yes
id
4b8b4f43-b35c-4999-9539-007948982d45 (old id 2344568)
alternative location
http://www.springerlink.com/content/j5680353h8r0p815/
date added to LUP
2012-04-11 11:29:25
date last changed
2016-10-13 04:38:49
@misc{4b8b4f43-b35c-4999-9539-007948982d45,
  abstract     = {User participation in requirement analysis (RA) is necessary for IS quality and user acceptance. A prerequisite for meaningful user participation is that the coming users also understand the requirements. This understanding is made difficult by abstract and “technical” modelling languages and notations which require learning and experience. The Business Rules Approach (BRA) builds on a notion of Business Rules (BR) formulated in natural language sentences aimed at the business audience; hence BRA should make user participation easy. This is tested in a workshop with a vaccination expert (VE) in a project on designing a BR oriented, digital service for health care workers (HCWs). The results indicate that natural language BRs in RA really are easily understood and intuitive for the VE and that quality checking BRs requires no special learning.},
  author       = {Holmberg, Nicklas and Steen, Odd},
  editor       = {Pokorny, Jaroslav and Repa, Vaclav and Richta, Karel and Wojtkowski, Wita and Linger, Henry and Barry, Chris and Lang, Michael},
  isbn         = {978-1-4419-9790-6},
  language     = {eng},
  pages        = {297--308},
  publisher    = {ARRAY(0xbfc7270)},
  series       = {Information Systems Development. Business Systems and Services: Modeling and Development.},
  title        = {Better Support for User Participation Using Business Rules Approach?},
  url          = {http://dx.doi.org/10.1007/978-1-4419-9790-6},
  year         = {2011},
}