Offshore Insourcing: A Case Study on Software Quality Alignment
(2011) 6th IEEE International Conference on Global Software Engineering (ICGSE), 2011 p.146-155- Abstract
- Background: Software quality issues are commonly reported when off shoring software development. Value-based software engineering addresses this by ensuring key stakeholders have a common understanding of quality. Aim: This work seeks to understand the levels of alignment between key stakeholders on aspects of software quality for two products developed as part of an offshore in sourcing arrangement. The study further aims to explain the levels of alignment identified. Method: Representatives of key stakeholder groups for both products ranked aspects of software quality. The results were discussed with the groups to gain a deeper understanding. Results: Low levels of alignment were found between the groups studied. This is associated with... (More)
- Background: Software quality issues are commonly reported when off shoring software development. Value-based software engineering addresses this by ensuring key stakeholders have a common understanding of quality. Aim: This work seeks to understand the levels of alignment between key stakeholders on aspects of software quality for two products developed as part of an offshore in sourcing arrangement. The study further aims to explain the levels of alignment identified. Method: Representatives of key stakeholder groups for both products ranked aspects of software quality. The results were discussed with the groups to gain a deeper understanding. Results: Low levels of alignment were found between the groups studied. This is associated with insufficiently defined quality requirements, a culture that does not question management and conflicting temporal reflections on the product's quality. Conclusion: The work emphasizes the need for greater support to align success-critical stakeholder groups in their understanding of quality when off shoring software development. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/2438308
- author
- Barney, Sebastian ; Wohlin, Claes LU ; Chatzipetrou, Panagiota and Angelis, Lefteris
- organization
- publishing date
- 2011
- type
- Chapter in Book/Report/Conference proceeding
- publication status
- published
- subject
- host publication
- [Host publication title missing]
- pages
- 146 - 155
- publisher
- IEEE - Institute of Electrical and Electronics Engineers Inc.
- conference name
- 6th IEEE International Conference on Global Software Engineering (ICGSE), 2011
- conference location
- Helsinki, Finland
- conference dates
- 2011-08-15 - 2011-08-18
- external identifiers
-
- scopus:81255150863
- ISBN
- 978-1-4577-1140-4
- DOI
- 10.1109/ICGSE.2011.13
- project
- Embedded Applications Software Engineering
- language
- English
- LU publication?
- yes
- id
- f27009fa-952a-4c30-91bb-02585b52eb1e (old id 2438308)
- date added to LUP
- 2016-04-04 12:24:34
- date last changed
- 2022-01-29 23:24:54
@inproceedings{f27009fa-952a-4c30-91bb-02585b52eb1e,
abstract = {{Background: Software quality issues are commonly reported when off shoring software development. Value-based software engineering addresses this by ensuring key stakeholders have a common understanding of quality. Aim: This work seeks to understand the levels of alignment between key stakeholders on aspects of software quality for two products developed as part of an offshore in sourcing arrangement. The study further aims to explain the levels of alignment identified. Method: Representatives of key stakeholder groups for both products ranked aspects of software quality. The results were discussed with the groups to gain a deeper understanding. Results: Low levels of alignment were found between the groups studied. This is associated with insufficiently defined quality requirements, a culture that does not question management and conflicting temporal reflections on the product's quality. Conclusion: The work emphasizes the need for greater support to align success-critical stakeholder groups in their understanding of quality when off shoring software development.}},
author = {{Barney, Sebastian and Wohlin, Claes and Chatzipetrou, Panagiota and Angelis, Lefteris}},
booktitle = {{[Host publication title missing]}},
isbn = {{978-1-4577-1140-4}},
language = {{eng}},
pages = {{146--155}},
publisher = {{IEEE - Institute of Electrical and Electronics Engineers Inc.}},
title = {{Offshore Insourcing: A Case Study on Software Quality Alignment}},
url = {{http://dx.doi.org/10.1109/ICGSE.2011.13}},
doi = {{10.1109/ICGSE.2011.13}},
year = {{2011}},
}