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‘Causality’ in in-service information and design actions

Jagtap, Santosh LU ; Johnson, Aylmer; Aurisicchio, Marco and Wallace, Ken (2008) International Symposium on Tools and Methods of Competitive Engineering, TMCE 2008
Abstract
In the global market of air transport, integration of products and services is now seen as being necessary for the long-term success of engine manufacturers. This paper describes research stimulated by a fundamental shift that is occurring in the manufacture and marketing of aero engines for commercial and defence purposes, away from the selling of products to the provision of services. Our collaborating aerospace company now offers TotalCareTM contracts, under which it leases engines to airlines while remaining responsible for their maintenance. The aims of our ongoing research are to: (1) understand the current flows of in-service information to designers; (2) understand the in-service information requirements of designers; (3) develop,... (More)
In the global market of air transport, integration of products and services is now seen as being necessary for the long-term success of engine manufacturers. This paper describes research stimulated by a fundamental shift that is occurring in the manufacture and marketing of aero engines for commercial and defence purposes, away from the selling of products to the provision of services. Our collaborating aerospace company now offers TotalCareTM contracts, under which it leases engines to airlines while remaining responsible for their maintenance. The aims of our ongoing research are to: (1) understand the current flows of in-service information to designers; (2) understand the in-service information requirements of designers; (3) develop, based on this understanding, the most appropriate theories and methods to support designers in their new task. The work presented in this paper aims at understanding the use of in-service information in a design task by examining the executed design changes, and the rationale behind these changes. In an attempt to address this aim, a case study involving the redesign of the ‘burner seal’ of an aero engine, is used. The redesign is based on the in-service experience of the existing burner seal. (Less)
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author
organization
publishing date
type
Contribution to conference
publication status
published
subject
keywords
In-service information, knowledge management, design for service, aerospace engineering, causality
conference name
International Symposium on Tools and Methods of Competitive Engineering, TMCE 2008
language
English
LU publication?
yes
id
f146f203-6245-4288-b083-263899b1b3dc (old id 5424299)
date added to LUP
2015-05-25 11:41:35
date last changed
2016-04-16 10:36:56
@misc{f146f203-6245-4288-b083-263899b1b3dc,
  abstract     = {In the global market of air transport, integration of products and services is now seen as being necessary for the long-term success of engine manufacturers. This paper describes research stimulated by a fundamental shift that is occurring in the manufacture and marketing of aero engines for commercial and defence purposes, away from the selling of products to the provision of services. Our collaborating aerospace company now offers TotalCareTM contracts, under which it leases engines to airlines while remaining responsible for their maintenance. The aims of our ongoing research are to: (1) understand the current flows of in-service information to designers; (2) understand the in-service information requirements of designers; (3) develop, based on this understanding, the most appropriate theories and methods to support designers in their new task. The work presented in this paper aims at understanding the use of in-service information in a design task by examining the executed design changes, and the rationale behind these changes. In an attempt to address this aim, a case study involving the redesign of the ‘burner seal’ of an aero engine, is used. The redesign is based on the in-service experience of the existing burner seal.},
  author       = {Jagtap, Santosh and Johnson, Aylmer and Aurisicchio, Marco and Wallace, Ken},
  keyword      = {In-service information,knowledge management,design for service,aerospace engineering,causality},
  language     = {eng},
  title        = {‘Causality’ in in-service information and design actions},
  year         = {2008},
}