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Accessibility Is Not Enough - What about Feelings in Universal Design?

Olander, Elin LU (2008) the 4th CWUAAT 2008 In Clarkson, P., Langdon, P., Goodman-Deane, J., and Robinson, P. p.15-24
Abstract
There is nothing such as a standard person and a product will always exist in a context. It is of democratic importance to be able to take part in society on an equal level. Non-discriminating design tries to meet the diversity among users when new design solutions are created. Although functionality will remain an es-sential precondition for user satisfaction with products and market success, emo-tional experiences influence how a product is received. A product that the user does not wish to interact with will not be considered as meaningful for that person, and such a product will elicit negative emotions, perhaps expressed as unpleasant feelings. Using Emotional Universal Design (EUD) Principles as complements to the seven original... (More)
There is nothing such as a standard person and a product will always exist in a context. It is of democratic importance to be able to take part in society on an equal level. Non-discriminating design tries to meet the diversity among users when new design solutions are created. Although functionality will remain an es-sential precondition for user satisfaction with products and market success, emo-tional experiences influence how a product is received. A product that the user does not wish to interact with will not be considered as meaningful for that person, and such a product will elicit negative emotions, perhaps expressed as unpleasant feelings. Using Emotional Universal Design (EUD) Principles as complements to the seven original Universal Design (UD) Principles is one way to initiate a dis-cussion about how socio-cultural obstacles can also be reduced or even eliminated in society. (Less)
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author
organization
publishing date
type
Chapter in Book/Report/Conference proceeding
publication status
published
subject
in
Clarkson, P., Langdon, P., Goodman-Deane, J., and Robinson, P.
editor
Clarkson, P; Langdon, P; Goodman-Deane, J and Robinson, P
pages
15 - 24
conference name
the 4th CWUAAT 2008
language
English
LU publication?
yes
id
ffbf9d78-4846-42d2-97af-083f93d79dee (old id 764194)
date added to LUP
2008-01-21 17:00:44
date last changed
2016-04-16 10:54:27
@misc{ffbf9d78-4846-42d2-97af-083f93d79dee,
  abstract     = {There is nothing such as a standard person and a product will always exist in a context. It is of democratic importance to be able to take part in society on an equal level. Non-discriminating design tries to meet the diversity among users when new design solutions are created. Although functionality will remain an es-sential precondition for user satisfaction with products and market success, emo-tional experiences influence how a product is received. A product that the user does not wish to interact with will not be considered as meaningful for that person, and such a product will elicit negative emotions, perhaps expressed as unpleasant feelings. Using Emotional Universal Design (EUD) Principles as complements to the seven original Universal Design (UD) Principles is one way to initiate a dis-cussion about how socio-cultural obstacles can also be reduced or even eliminated in society.},
  author       = {Olander, Elin},
  editor       = {Clarkson, P and Langdon, P and Goodman-Deane, J and Robinson, P},
  language     = {eng},
  pages        = {15--24},
  series       = {Clarkson, P., Langdon, P., Goodman-Deane, J., and Robinson, P.},
  title        = {Accessibility Is Not Enough - What about Feelings in Universal Design?},
  year         = {2008},
}