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End-user challenges to security digitalisation and integration: a retail perspective

Lahtinen, Markus LU (2008) In LUSAX memo series
Abstract
With the assumed digitalisation happening on the end-user side, progressive systems integrators stress the

importance of changing the business concept from being installers to being service and solution

providers. However, less is known about the details of this process on the end-user side. Based on an online

survey of loss prevention managers it can be stated that security digitalisation and further business

integration of security is a top agreement among the respondents. Integration and change efforts are

often associated with challenges; it will become necessary for end-users to quantify a clear ‘Return’ in

‘Return on Investment’ calculations, bundling security and loss prevention... (More)
With the assumed digitalisation happening on the end-user side, progressive systems integrators stress the

importance of changing the business concept from being installers to being service and solution

providers. However, less is known about the details of this process on the end-user side. Based on an online

survey of loss prevention managers it can be stated that security digitalisation and further business

integration of security is a top agreement among the respondents. Integration and change efforts are

often associated with challenges; it will become necessary for end-users to quantify a clear ‘Return’ in

‘Return on Investment’ calculations, bundling security and loss prevention investments with other

business supporting systems, e.g. video conferencing, Voice over IP and/or HVAC etc. Of equal

importance are necessary organisational changes to achieve integration, for example seeking internal

sponsors and approaching departments often characterized as being ‘siloed’ in the past. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Book/Report
publication status
published
subject
keywords
retail, technological change, digitization, security
categories
Popular Science
in
LUSAX memo series
pages
4 pages
publisher
Lusax security informatics
language
English
LU publication?
yes
id
0e6113b6-3213-4fdd-a516-5ed8bab6ee94 (old id 7854494)
alternative location
https://publicera.ehl.lu.se/media/lusax/lxm-ml3-end-user-integration.pdf
date added to LUP
2015-09-04 13:50:19
date last changed
2016-04-16 10:02:50
@misc{0e6113b6-3213-4fdd-a516-5ed8bab6ee94,
  abstract     = {With the assumed digitalisation happening on the end-user side, progressive systems integrators stress the<br/><br>
importance of changing the business concept from being installers to being service and solution<br/><br>
providers. However, less is known about the details of this process on the end-user side. Based on an online<br/><br>
survey of loss prevention managers it can be stated that security digitalisation and further business<br/><br>
integration of security is a top agreement among the respondents. Integration and change efforts are<br/><br>
often associated with challenges; it will become necessary for end-users to quantify a clear ‘Return’ in<br/><br>
‘Return on Investment’ calculations, bundling security and loss prevention investments with other<br/><br>
business supporting systems, e.g. video conferencing, Voice over IP and/or HVAC etc. Of equal<br/><br>
importance are necessary organisational changes to achieve integration, for example seeking internal<br/><br>
sponsors and approaching departments often characterized as being ‘siloed’ in the past.},
  author       = {Lahtinen, Markus},
  keyword      = {retail,technological change,digitization,security},
  language     = {eng},
  pages        = {4},
  publisher    = {ARRAY(0x9d75580)},
  series       = {LUSAX memo series},
  title        = {End-user challenges to security digitalisation and integration: a retail perspective},
  year         = {2008},
}