Repairing public trust after a crisis : an experiment comparing the effectiveness of apology and denial strategies
(2015) Crisis4 - International conference on Crisis Communication
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/f29b3d9f-5389-4410-94b2-44e3e446b956
- author
- Fuoli, Matteo LU
- organization
- publishing date
- 2015
- type
- Contribution to conference
- publication status
- published
- subject
- keywords
- trust, Crisis Communication, Strategic management, Strategic Communication, Discourse analysis, Experiment, apology, denial, persuasion
- conference name
- Crisis4 - International conference on Crisis Communication
- conference location
- Helsingborg, Sweden
- conference dates
- 2015-10-07 - 2015-10-10
- language
- English
- LU publication?
- yes
- id
- f29b3d9f-5389-4410-94b2-44e3e446b956
- date added to LUP
- 2016-06-07 18:12:23
- date last changed
- 2018-11-21 21:24:08
@misc{f29b3d9f-5389-4410-94b2-44e3e446b956,
author = {{Fuoli, Matteo}},
keywords = {{trust; Crisis Communication; Strategic management; Strategic Communication; Discourse analysis; Experiment; apology; denial; persuasion}},
language = {{eng}},
title = {{Repairing public trust after a crisis : an experiment comparing the effectiveness of apology and denial strategies}},
year = {{2015}},
}