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Record
Title
Customer journey self-mapping : A qualitative method for evaluating new store formats
Type
Contribution to Conference
Publ. year
2022
Author/s
Egan-Wyer, Carys; Bäckström, Kristina
Department/s
Centre for Retail Research at Lund University; Marketing; Department of Service Studies
In LUP since
2023-01-21
Downloads

Total This Year This Month
259 35 0
Downloads per country

United States of America 40 (15%)
Sweden 28 (11%)
Germany 16 (6%)
United Kingdom of Great Britain and Northern Ireland 15 (6%)
India 10 (4%)
Croatia 9 (3%)
Spain 9 (3%)
France 7 (3%)
China 7 (3%)
Netherlands (Kingdom of the) 6 (2%)
Indonesia 6 (2%)
Turkiye 6 (2%)
Viet Nam 6 (2%)
South Africa 5 (2%)
Finland 5 (2%)
Tunisia 5 (2%)
Iran 5 (2%)
Singapore 4 (2%)
Canada 4 (2%)
Taiwan (China) 4 (2%)
Bulgaria 4 (2%)
Unknown 4 (2%)
Switzerland 3 (1%)
Russian Federation 3 (1%)
Denmark 3 (1%)
Italy 3 (1%)
Hong Kong (China) 2 (1%)
Azerbaijan 2 (1%)
Australia 2 (1%)
Mexico 2 (1%)
Portugal 2 (1%)
Greece 2 (1%)
Malaysia 2 (1%)
Thailand 2 (1%)
New Zealand 2 (1%)
Brazil 2 (1%)
Guatemala 2 (1%)
Latvia 1 (0%)
Norway 1 (0%)
Trinidad and Tobago 1 (0%)
Morocco 1 (0%)
Ethiopia 1 (0%)
Tanzania, the United Republic of 1 (0%)
Ireland 1 (0%)
Colombia 1 (0%)
Saudi Arabia 1 (0%)
Lithuania 1 (0%)
Ghana 1 (0%)
Turkmenistan 1 (0%)
Belgium 1 (0%)
Pakistan 1 (0%)
Kenya 1 (0%)
Philippines 1 (0%)
Oman 1 (0%)
South Korea 1 (0%)
Romania 1 (0%)
Poland 1 (0%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

About accessibility

Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
Wed Jul 2 08:36:33 2025