Enabler for safety improvements in air traffic control – Development of a tool to identify and monitor work and situational factors
(2012) In Aviation Psychology and Applied Human Factors 2(2). p.82-94- Abstract
- Air traffic control activities demand a high level of safety performance. Methods for identifying and monitoring work and situational factors to enable safety performance improvements are rare. This paper reports on the development of such a questionnaire-based tool for the Swedish air navigation services provider. Results from interviews specified eight aspects to be assessed by the questionnaire: safety culture, commitment to safety, organizational climate, psychosocial work environment, leadership, communication, employee participation, and areas of conflict. The questionnaire functioned well in a pilot study. It proved the relevance of items and yielded responses identifying organizational system weaknesses and potential latent... (More)
- Air traffic control activities demand a high level of safety performance. Methods for identifying and monitoring work and situational factors to enable safety performance improvements are rare. This paper reports on the development of such a questionnaire-based tool for the Swedish air navigation services provider. Results from interviews specified eight aspects to be assessed by the questionnaire: safety culture, commitment to safety, organizational climate, psychosocial work environment, leadership, communication, employee participation, and areas of conflict. The questionnaire functioned well in a pilot study. It proved the relevance of items and yielded responses identifying organizational system weaknesses and potential latent conditions regarding risk and safety. Key enablers for success of the tool are management commitment and involvement of all organizational levels. (Less)
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/3411497
- author
- Ek, Åsa LU and Arvidsson, Marcus LU
- organization
- publishing date
- 2012
- type
- Contribution to journal
- publication status
- published
- subject
- keywords
- safety management, air traffic control, safety performance, situational factors, resilience
- in
- Aviation Psychology and Applied Human Factors
- volume
- 2
- issue
- 2
- pages
- 82 - 94
- publisher
- Hogrefe & Huber Publishers
- ISSN
- 2192-0923
- language
- English
- LU publication?
- yes
- id
- 4fd97e58-60d6-424c-a8ca-b2a930271479 (old id 3411497)
- alternative location
- http://www.psycontent.com/content/l1k6512x41651781/
- date added to LUP
- 2016-04-01 10:35:39
- date last changed
- 2018-11-21 19:48:16
@article{4fd97e58-60d6-424c-a8ca-b2a930271479, abstract = {{Air traffic control activities demand a high level of safety performance. Methods for identifying and monitoring work and situational factors to enable safety performance improvements are rare. This paper reports on the development of such a questionnaire-based tool for the Swedish air navigation services provider. Results from interviews specified eight aspects to be assessed by the questionnaire: safety culture, commitment to safety, organizational climate, psychosocial work environment, leadership, communication, employee participation, and areas of conflict. The questionnaire functioned well in a pilot study. It proved the relevance of items and yielded responses identifying organizational system weaknesses and potential latent conditions regarding risk and safety. Key enablers for success of the tool are management commitment and involvement of all organizational levels.}}, author = {{Ek, Åsa and Arvidsson, Marcus}}, issn = {{2192-0923}}, keywords = {{safety management; air traffic control; safety performance; situational factors; resilience}}, language = {{eng}}, number = {{2}}, pages = {{82--94}}, publisher = {{Hogrefe & Huber Publishers}}, series = {{Aviation Psychology and Applied Human Factors}}, title = {{Enabler for safety improvements in air traffic control – Development of a tool to identify and monitor work and situational factors}}, url = {{http://www.psycontent.com/content/l1k6512x41651781/}}, volume = {{2}}, year = {{2012}}, }