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Enabler for safety improvements in air traffic control – Development of a tool to identify and monitor work and situational factors

Ek, Åsa LU and Arvidsson, Marcus LU (2012) In Aviation Psychology and Applied Human Factors 2(2). p.82-94
Abstract
Air traffic control activities demand a high level of safety performance. Methods for identifying and monitoring work and situational factors to enable safety performance improvements are rare. This paper reports on the development of such a questionnaire-based tool for the Swedish air navigation services provider. Results from interviews specified eight aspects to be assessed by the questionnaire: safety culture, commitment to safety, organizational climate, psychosocial work environment, leadership, communication, employee participation, and areas of conflict. The questionnaire functioned well in a pilot study. It proved the relevance of items and yielded responses identifying organizational system weaknesses and potential latent... (More)
Air traffic control activities demand a high level of safety performance. Methods for identifying and monitoring work and situational factors to enable safety performance improvements are rare. This paper reports on the development of such a questionnaire-based tool for the Swedish air navigation services provider. Results from interviews specified eight aspects to be assessed by the questionnaire: safety culture, commitment to safety, organizational climate, psychosocial work environment, leadership, communication, employee participation, and areas of conflict. The questionnaire functioned well in a pilot study. It proved the relevance of items and yielded responses identifying organizational system weaknesses and potential latent conditions regarding risk and safety. Key enablers for success of the tool are management commitment and involvement of all organizational levels. (Less)
Please use this url to cite or link to this publication:
author
organization
publishing date
type
Contribution to journal
publication status
published
subject
keywords
safety management, air traffic control, safety performance, situational factors, resilience
in
Aviation Psychology and Applied Human Factors
volume
2
issue
2
pages
82 - 94
publisher
Hogrefe & Huber Publishers
ISSN
2192-0923
language
English
LU publication?
yes
id
4fd97e58-60d6-424c-a8ca-b2a930271479 (old id 3411497)
alternative location
http://www.psycontent.com/content/l1k6512x41651781/
date added to LUP
2013-02-04 13:43:30
date last changed
2016-04-15 16:14:08
@article{4fd97e58-60d6-424c-a8ca-b2a930271479,
  abstract     = {Air traffic control activities demand a high level of safety performance. Methods for identifying and monitoring work and situational factors to enable safety performance improvements are rare. This paper reports on the development of such a questionnaire-based tool for the Swedish air navigation services provider. Results from interviews specified eight aspects to be assessed by the questionnaire: safety culture, commitment to safety, organizational climate, psychosocial work environment, leadership, communication, employee participation, and areas of conflict. The questionnaire functioned well in a pilot study. It proved the relevance of items and yielded responses identifying organizational system weaknesses and potential latent conditions regarding risk and safety. Key enablers for success of the tool are management commitment and involvement of all organizational levels.},
  author       = {Ek, Åsa and Arvidsson, Marcus},
  issn         = {2192-0923},
  keyword      = {safety management,air traffic control,safety performance,situational factors,resilience},
  language     = {eng},
  number       = {2},
  pages        = {82--94},
  publisher    = {Hogrefe & Huber Publishers},
  series       = {Aviation Psychology and Applied Human Factors},
  title        = {Enabler for safety improvements in air traffic control – Development of a tool to identify and monitor work and situational factors},
  volume       = {2},
  year         = {2012},
}