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Assessing Performance Of Supply Chain Risk Management Programmes – A Tentative Approach

Berg, Eva LU ; Knudsen, Daniel and Norrman, Andreas LU (2008) In International Journal of Risk Assessment and Management 9(3). p.288-310
Abstract
The purpose of this exploratory study is to provide initial directions about how risk management programmes could be assessed in a supply chain setting and to discuss how such a measurement system could be designed. Measures are needed both for the management to evaluate the success of actions taken in supply chain risk management, as well as for the (supply chain) risk manager to communicate the value of his work. A number of indicators could show whether the supply chain risk management work is successful, e.g. in reducing risk consequences, addressing the right risk sources and developing the right risk management processes. Therefore, a central question within assessing risk management programmes is how to link risk management... (More)
The purpose of this exploratory study is to provide initial directions about how risk management programmes could be assessed in a supply chain setting and to discuss how such a measurement system could be designed. Measures are needed both for the management to evaluate the success of actions taken in supply chain risk management, as well as for the (supply chain) risk manager to communicate the value of his work. A number of indicators could show whether the supply chain risk management work is successful, e.g. in reducing risk consequences, addressing the right risk sources and developing the right risk management processes. Therefore, a central question within assessing risk management programmes is how to link risk management activities to outcomes. This study proposes a tentative framework, based on a quality model, to assess the performance of supply chain risk management work. The framework highlights the importance of trying to capture both the capabilities of supply chain risk management (and their development), and the results of the work.

As the study was meant to suggest initial directions about assessing the performance of risk management programmes, it approaches the subject from several angles. A literature search was conducted to investigate three major bodies of knowledge: supply chain risk management, risk management assessment, and measurement systems and quality assurance. A number of exploratory case studies and a focus group interview (carried out as a small workshop) were conducted in order to obtain data and experiences from professionals regarding their approach to measuring the performance of risk management programmes. A quality management-based model from the theoretical framework, complemented with other models found in parallel with the field studies, and data from the case studies and the focus group interview have been synthesised into a cohesive structure. This updated framework yields initial directions for how supply chain risk management programmes could be assessed. (Less)
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Contribution to journal
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in
International Journal of Risk Assessment and Management
volume
9
issue
3
pages
288 - 310
language
English
LU publication?
yes
id
06ff7f2a-4b39-42de-a477-292ed26864df (old id 701782)
date added to LUP
2008-02-04 12:29:56
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@article{06ff7f2a-4b39-42de-a477-292ed26864df,
  abstract     = {The purpose of this exploratory study is to provide initial directions about how risk management programmes could be assessed in a supply chain setting and to discuss how such a measurement system could be designed. Measures are needed both for the management to evaluate the success of actions taken in supply chain risk management, as well as for the (supply chain) risk manager to communicate the value of his work. A number of indicators could show whether the supply chain risk management work is successful, e.g. in reducing risk consequences, addressing the right risk sources and developing the right risk management processes. Therefore, a central question within assessing risk management programmes is how to link risk management activities to outcomes. This study proposes a tentative framework, based on a quality model, to assess the performance of supply chain risk management work. The framework highlights the importance of trying to capture both the capabilities of supply chain risk management (and their development), and the results of the work. <br/><br>
As the study was meant to suggest initial directions about assessing the performance of risk management programmes, it approaches the subject from several angles. A literature search was conducted to investigate three major bodies of knowledge: supply chain risk management, risk management assessment, and measurement systems and quality assurance. A number of exploratory case studies and a focus group interview (carried out as a small workshop) were conducted in order to obtain data and experiences from professionals regarding their approach to measuring the performance of risk management programmes. A quality management-based model from the theoretical framework, complemented with other models found in parallel with the field studies, and data from the case studies and the focus group interview have been synthesised into a cohesive structure. This updated framework yields initial directions for how supply chain risk management programmes could be assessed.},
  author       = {Berg, Eva and Knudsen, Daniel and Norrman, Andreas},
  language     = {eng},
  number       = {3},
  pages        = {288--310},
  series       = {International Journal of Risk Assessment and Management},
  title        = {Assessing Performance Of Supply Chain Risk Management Programmes – A Tentative Approach},
  volume       = {9},
  year         = {2008},
}