@article{eba70611-1d17-40d8-9890-0282aa7c458e,
  abstract     = {{Logistics 5.0 has gained significant importance in recent years due to its multiple advantages. This study identifies and prioritizes the enablers of sustainable last-mile delivery (LMD) within the context of Logistics 5.0. It addresses critical gaps in the fragmented literature by integrating technological, sustainability, and human factors into a unified Technology-Sustainability-People (TSP) framework. A hybrid methodology combines expert consensus validation to categorize 18 enablers and quantify their weights, capturing inputs from 11 domain experts. Results show that Stakeholder & organizational and operational & infrastructure enablers together account for 76% of the total, significantly surpassing the technological enablers. Regulatory Alignment, Customer-Centric Incentives, Micro-Fulfilment Centers, and AI-Driven Route Optimization ranked highest, confirming that governance and physical infrastructure precede effective technological deployment. The proposed study proves that human-infrastructure symbiosis is the core of sustainable LMD.}},
  author       = {{Tewari, Sumant Kumar and Singh, Nitesh Kumar and Virmani, Naveen and Jagtap, Sandeep}},
  language     = {{eng}},
  month        = {{08}},
  series       = {{Sustainable Futures}},
  title        = {{Prioritizing enablers for sustainable last-mile delivery : a grey-OPA approach for supply chain diligence in Logistics 5.0}},
  url          = {{https://lup.lub.lu.se/search/files/257412100/1-s2.0-S2666188826004223-main.pdf}},
  doi          = {{10.1016/j.sftr.2026.102065}},
  volume       = {{12}},
  year         = {{2026}},
}