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- 2023
-
Mark
The effect of customers' brand experience on brand evangelism: The case of luxury hotels
(
- Contribution to journal › Article
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Mark
Why switch? The role of customer variety-seeking and engagement in driving service switching intention
(
- Contribution to journal › Article
-
Mark
Customer Journey Value: A Conceptual Framework
(
- Contribution to journal › Article
-
Mark
Consumer engagement with self-driving cars : a theory of planned behavior-informed perspective
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- Contribution to journal › Article
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Mark
Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intention
(
- Contribution to journal › Article
- 2022
-
Mark
Social influence and stakeholder engagement behavior conformity, compliance, and reactance
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- Contribution to journal › Scientific review
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Mark
Hedonic consumption experience in videogaming : A multidimensional perspective
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- Contribution to journal › Article
-
Mark
Stakeholder engagement and business model innovation value
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- Contribution to journal › Article
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Mark
Beyond the Big Five : The effect of machiavellian, narcissistic, and psychopathic personality traits on stakeholder engagement
(
- Contribution to journal › Scientific review