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- 2022
-
Mark
Firm-level antecedents and consequences of knowledge hiding climate
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- Contribution to journal › Article
-
Mark
Does delivery service differentiation matter? Comparing rural to urban e-consumer satisfaction and retention
(
- Contribution to journal › Article
- 2021
-
Mark
Complementor competitive advantage: A framework for strategic decisions
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- Contribution to journal › Article
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Mark
Service quality in social media communication of NPOs : The moderating effect of channel choice
(
- Contribution to journal › Article
- 2020
-
Mark
Brand orientation in action – A transformational learning intervention
(
- Contribution to journal › Article
-
Mark
Effective entrepreneurial marketing on Facebook – A longitudinal study
(
- Contribution to journal › Article
- 2019
-
Mark
How entrepreneurial SMEs compete through digital platforms: The roles of digital platform capability, network capability and ambidexterity
(
- Contribution to journal › Article
-
Mark
Service innovation in e-commerce last mile delivery : Mapping the e-customer journey
(
- Contribution to journal › Article
- 2018
-
Mark
Market driving at Bottom of the Pyramid (BoP) : An analysis of social enterprises from the healthcare sector
(
- Contribution to journal › Article
-
Mark
What's in the parcel locker? Exploring customer value in e-commerce last mile delivery
(
- Contribution to journal › Article