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Record
Title
The role of Customer experience in online retail quality: Investigating the effect of online customer experience on customer satisfaction and loyalty intentions
Type
Student Paper
Publ. year
2013
Author/s
Vafaeva, Lyudmila
Department/s
Department of Service Studies
In LUP since
2013-06-16
Downloads

Total This Year This Month
4134 491 29
 Downloads per Country

United States of America
480 (12%)
India
379 (9%)
Philippines
241 (6%)
United Kingdom of Great Britain and Northern Ireland
214 (5%)
Germany
176 (4%)
Indonesia
145 (4%)
Viet Nam
130 (3%)
Sweden
123 (3%)
Egypt
115 (3%)
France
102 (2%)
Malaysia
101 (2%)
China
83 (2%)
Netherlands (Kingdom of the)
70 (2%)
Thailand
66 (2%)
Denmark
64 (2%)
Iran
64 (2%)
Nigeria
64 (2%)
Singapore
58 (1%)
South Africa
56 (1%)
Unknown
55 (1%)
Pakistan
54 (1%)
Italy
53 (1%)
Mauritius
51 (1%)
Morocco
45 (1%)
Zimbabwe
43 (1%)
Hong Kong (China)
40 (1%)
Peru
38 (1%)
Greece
37 (1%)
Bulgaria
37 (1%)
Turkiye
37 (1%)
Russian Federation
35 (1%)
Taiwan (China)
34 (1%)
Kenya
33 (1%)
Canada
33 (1%)
Poland
32 (1%)
Finland
31 (1%)
Saudi Arabia
31 (1%)
Ireland
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Ghana
29 (1%)
Sri Lanka
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Austria
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Algeria
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Switzerland
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Australia
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Croatia
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Ukraine
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Argentina
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Japan
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Trinidad and Tobago
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Malawi
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Mexico
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New Zealand
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Macedonia
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Mongolia
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Azerbaijan
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Fiji
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Libya
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Panama
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Albania
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Israel
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Cuba
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Namibia
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Dominica
1 (0%)
Gabon
1 (0%)
Rwanda
1 (0%)
Gambia
1 (0%)
Bolivia
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Slovenia
1 (0%)
Saint Lucia
1 (0%)
Angola
1 (0%)
Cambodia
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About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access full-texts. Efforts have been made to exclude downloads by robots and track irregular download activities.

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The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
2026-10-29 07:02:03