LUP Statistics
Record
- Title
- Look before you leap: A take on customer support agents' pre-implementation attitudes on chatbots
- Type
- Student Paper
- Publ. year
- 2018
- Author/s
- Wasankhasit, Nicole; Nilsson, Eric
- Department/s
- Department of Informatics
- In LUP since
- 2018-06-26
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