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Record
Title
The Versatile Touchpoint: User-generated content as a new touchpoint in the customer journey
Type
Student Paper
Publ. year
2023
Author/s
de Leon, Valeria; Ånäs, Miranda
Department/s
Department of Business Administration
In LUP since
2023-06-29
Downloads

Total This Year This Month
617 239 0
 Downloads per Country

United States of America
365 (59%)
Sweden
56 (9%)
China
27 (4%)
Germany
17 (3%)
United Kingdom of Great Britain and Northern Ireland
10 (2%)
Viet Nam
10 (2%)
Taiwan (China)
10 (2%)
Hong Kong (China)
10 (2%)
Poland
9 (1%)
India
9 (1%)
France
8 (1%)
Unknown
6 (1%)
Italy
6 (1%)
Indonesia
6 (1%)
South Africa
6 (1%)
Brazil
5 (1%)
Thailand
4 (1%)
Canada
4 (1%)
Netherlands (Kingdom of the)
3 (0%)
Spain
3 (0%)
Greece
3 (0%)
Mexico
3 (0%)
Turkiye
2 (0%)
Switzerland
2 (0%)
South Korea
2 (0%)
Finland
2 (0%)
Japan
2 (0%)
Australia
2 (0%)
Denmark
2 (0%)
Philippines
2 (0%)
Singapore
2 (0%)
Belgium
2 (0%)
Russian Federation
2 (0%)
Algeria
1 (0%)
Argentina
1 (0%)
Morocco
1 (0%)
Cambodia
1 (0%)
Chile
1 (0%)
Czechia
1 (0%)
Pakistan
1 (0%)
Slovakia
1 (0%)
United Arab Emirates
1 (0%)
Iran
1 (0%)
Kenya
1 (0%)
Portugal
1 (0%)
Sri Lanka
1 (0%)
Honduras
1 (0%)
Nepal
1 (0%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access full-texts. Efforts have been made to exclude downloads by robots and track irregular download activities.

About accessibility

Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
2026-05-28 12:58:00