Skip to main content

LUP Student Papers

LUND UNIVERSITY LIBRARIES

Employees’ experiences of working remotely from home during the covid-19 pandemic - a mixed method study at Försäkringskassan

Dahlberg, Lina LU (2021) SOCM04 20211
Sociology
Department of Sociology
Abstract
Abstract

Title: Employees’ experiences of working remotely from home during the covid-19 pandemic - a mixed method study at Försäkringskassan

Author: Lina Dahlberg

Supervisor: Jan Mewes, Lund University Sweden

Course: SOCM03 Master thesis course, Master of Science in Human Resource Development and Labour Relations, 30 credits.
Department of Sociology, spring 2021

Background & aim: The unique situation of covid-19 caused immediate changes to our working landscapes when workers from countries all over the world had to transition into immediate remote work. This study offers an understanding of the reality of remote working and its conditions effects on employees. This study aimed to explore how Försäkringskassans employees... (More)
Abstract

Title: Employees’ experiences of working remotely from home during the covid-19 pandemic - a mixed method study at Försäkringskassan

Author: Lina Dahlberg

Supervisor: Jan Mewes, Lund University Sweden

Course: SOCM03 Master thesis course, Master of Science in Human Resource Development and Labour Relations, 30 credits.
Department of Sociology, spring 2021

Background & aim: The unique situation of covid-19 caused immediate changes to our working landscapes when workers from countries all over the world had to transition into immediate remote work. This study offers an understanding of the reality of remote working and its conditions effects on employees. This study aimed to explore how Försäkringskassans employees perceive and experience working from home, when mandatory, during the covid-19 pandemic. It aimed to explore different benefits and challenges with working remotely from home identified by the employees and how these experiences have influenced the employees overall working from home experience. This study was delimited to three main themes; work performance, work-life balance and work-related well-being.

Methodology: This study was conducted using an exploratory sequential mixed methods design, combining quantitative and qualitative methods. One group interview, four individual interviews, and one standardized questionnaire (N=46) survey were conducted.

Theory: The theoretical framework outlines previous research and theoretical models on remote working, focusing on work performance, work-life balance, and work-related well-being.

Conclusions: The results of this study provide an understanding of employees experiences of remote working when mandatory in the context of a pandemic. The overall result showed that working from home has influenced the employees' work performance, work-life balance and well-being in both positive and negative ways. The main advantages identified were flexibility, increased performance, and improved mental health. The main challenges identified were lack of social interactions, negative impact on physical health due to less activity, absence of important workspace and technology, such as printers, copiers, ergonomic work chairs, work desks, etc. (Less)
Please use this url to cite or link to this publication:
author
Dahlberg, Lina LU
supervisor
organization
course
SOCM04 20211
year
type
H2 - Master's Degree (Two Years)
subject
keywords
Remote work, work-life balance, performance, work-related well-being, working from home, employees.
language
English
id
9063976
date added to LUP
2021-08-27 17:57:35
date last changed
2021-08-27 17:57:35
@misc{9063976,
  abstract     = {{Abstract
 
Title: Employees’ experiences of working remotely from home during the covid-19 pandemic - a mixed method study at Försäkringskassan

Author: Lina Dahlberg

Supervisor: Jan Mewes, Lund University Sweden

Course: SOCM03 Master thesis course, Master of Science in Human Resource Development and Labour Relations, 30 credits.
Department of Sociology, spring 2021

Background & aim: The unique situation of covid-19 caused immediate changes to our working landscapes when workers from countries all over the world had to transition into immediate remote work. This study offers an understanding of the reality of remote working and its conditions effects on employees. This study aimed to explore how Försäkringskassans employees perceive and experience working from home, when mandatory, during the covid-19 pandemic. It aimed to explore different benefits and challenges with working remotely from home identified by the employees and how these experiences have influenced the employees overall working from home experience. This study was delimited to three main themes; work performance, work-life balance and work-related well-being.

Methodology: This study was conducted using an exploratory sequential mixed methods design, combining quantitative and qualitative methods. One group interview, four individual interviews, and one standardized questionnaire (N=46) survey were conducted.

Theory: The theoretical framework outlines previous research and theoretical models on remote working, focusing on work performance, work-life balance, and work-related well-being.

Conclusions: The results of this study provide an understanding of employees experiences of remote working when mandatory in the context of a pandemic. The overall result showed that working from home has influenced the employees' work performance, work-life balance and well-being in both positive and negative ways. The main advantages identified were flexibility, increased performance, and improved mental health. The main challenges identified were lack of social interactions, negative impact on physical health due to less activity, absence of important workspace and technology, such as printers, copiers, ergonomic work chairs, work desks, etc.}},
  author       = {{Dahlberg, Lina}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Employees’ experiences of working remotely from home during the covid-19 pandemic - a mixed method study at Försäkringskassan}},
  year         = {{2021}},
}