Record
Title
Utmaningar i arbetet med att skapa en servicekultur : En studie av ett kontaktcenter
Type
Report
Publ. year
2016
Author/s
Westrup, Ulrika; Åström, Eva
Department/s
Department of Service Management and Service Studies
In LUP since
2016-09-16
Downloads

Total This Year This Month
255 90 6
Downloads per country

Sweden 165 (65%)
United States of America 46 (18%)
Germany 22 (9%)
United Kingdom of Great Britain and Northern Ireland 5 (2%)
Norway 4 (2%)
Netherlands 2 (1%)
Luxembourg 2 (1%)
Spain 1 (0%)
Iceland 1 (0%)
Latvia 1 (0%)
South Africa 1 (0%)
Denmark 1 (0%)
Finland 1 (0%)
China 1 (0%)
Czech Republic 1 (0%)
Switzerland 1 (0%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
2019-09-23 03:08:16