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Record
Title
(When) Is it Worth Investing in the Personal Service Encounter?
Type
Contribution to Conference
Publ. year
2021
Author/s
Egan-Wyer, Carys; Johansson, Ulf; Parsmo, Åsa; Valentin, Sofia et al.
Department/s
Centre for Retail Research at Lund University; Marketing; Department of Service Studies
In LUP since
2022-06-13
Downloads

Total This Year This Month
65 17 0
Downloads per country
United States of America 28 (43%)
Sweden 10 (15%)
France 6 (9%)
Germany 3 (5%)
United Kingdom of Great Britain and Northern Ireland 2 (3%)
China 2 (3%)
Brazil 2 (3%)
Hong Kong (China) 2 (3%)
Philippines 1 (2%)
India 1 (2%)
Ukraine 1 (2%)
Australia 1 (2%)
Singapore 1 (2%)
Canada 1 (2%)
Indonesia 1 (2%)
Greece 1 (2%)
Ethiopia 1 (2%)
South Korea 1 (2%)
About
The download statistics shown here have been collected since the launch of LUP in October 2007 and are updated every night. Statistics are available for all records with open access fulltexts. Efforts have been made to exclude downloads by robots and track irregular download activities.

About accessibility

Disclaimer
The information on downloads per country is based on the geolocation of IP addresses and may not be completely accurate. The statistics presented here may also change retroactively when the calculation process is improved to provide more accurate results.

Statistics Last Updated
Wed Nov 19 08:29:22 2025