(When) Is it Worth Investing in the Personal Service Encounter?
Egan-Wyer, Carys LU
; Johansson, Ulf
LU
; Parsmo, Åsa
; Valentin, Sofia
and Bäckström, Kristina
LU
(2021)
The Nordic retail and wholesale conference 2021
Please use this url to cite or link to this publication:
https://lup.lub.lu.se/record/f48a1822-57d9-46d6-bdae-d8798dee4be4
- author
- Egan-Wyer, Carys
LU
; Johansson, Ulf
LU
; Parsmo, Åsa
; Valentin, Sofia
and Bäckström, Kristina
LU
- organization
- publishing date
- 2021-11-11
- type
- Contribution to conference
- publication status
- published
- subject
- conference name
- The Nordic retail and wholesale conference 2021
- conference location
- Umeå, Sweden
- conference dates
- 2021-11-09 - 2021-11-11
- language
- English
- LU publication?
- yes
- id
- f48a1822-57d9-46d6-bdae-d8798dee4be4
- date added to LUP
- 2022-06-13 14:33:56
- date last changed
- 2024-02-02 10:19:20
@misc{f48a1822-57d9-46d6-bdae-d8798dee4be4,
author = {{Egan-Wyer, Carys and Johansson, Ulf and Parsmo, Åsa and Valentin, Sofia and Bäckström, Kristina}},
language = {{eng}},
month = {{11}},
title = {{(When) Is it Worth Investing in the Personal Service Encounter?}},
url = {{https://lup.lub.lu.se/search/files/120728283/Egan_Wyer_et_al_NRWC_2021_Extended_Abstract_When_Is_it_Worth_Investing_in_the_Personal_Service_Encounter_copy.pdf}},
year = {{2021}},
}