Department of Service Management and Service Studies
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- 2019
- Towel reuse in hotels : Importance of normative appeal designs
- 2018
- There is no such thing as a free walk : Spatial implications of shared guiding developments
- Governing elderly care on quasi-markets - A study of welfare services in Sweden
- A Quality Scorecard for the era of Industry 4.0
- Förord
- Grön livsstil som upplevelseprodukt: förankring, försäljning och förvaltning bland landsbygdens livsstilsföretagare
- Sustainability and Precious Care in Tourism Lifestyle Enterprise : TEFI10 Conference 3-6 June 2018 Pyhätunturi, Finland
- Problemformulering
- Air transport and climate change
- When lock-ins impede value co-creation in service