Att säkra farmor - En komparativ fallstudie av kvalitet och kvalitetssäkringsarbete inom äldreomsorgen
(2006)Department of Political Science
- Abstract
- The care for the elderly in the municipalities has recently seen the need for a formalized system for quality assurance. Under increasing demands for monetary efficiency while bound by law to retain acceptable standards in health care, there is need for efficient and at the same time quality-assured management. The municipalities often solve this puzzle by introducing systems and standards influenced by theory-clusters such as NPM (New Public Management), TQM (Total Quality Management) or other quality management theories.
This essay focuses on how the public administration in the municipalities defines quality and designs and implements system for formalized quality assurance. Our basic view of organizations is institutionalist and our... (More) - The care for the elderly in the municipalities has recently seen the need for a formalized system for quality assurance. Under increasing demands for monetary efficiency while bound by law to retain acceptable standards in health care, there is need for efficient and at the same time quality-assured management. The municipalities often solve this puzzle by introducing systems and standards influenced by theory-clusters such as NPM (New Public Management), TQM (Total Quality Management) or other quality management theories.
This essay focuses on how the public administration in the municipalities defines quality and designs and implements system for formalized quality assurance. Our basic view of organizations is institutionalist and our theoretical framework includes theories about quality, NPM and TQM. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/1323671
- author
- Silverberg, Andreas and Arvehammar, Sofia
- supervisor
- organization
- year
- 2006
- type
- L2 - 2nd term paper (old degree order)
- subject
- keywords
- quality assurance, public administration, care of the elderly, New Public Management, Total Quality Management, Political and administrative sciences, Statsvetenskap, förvaltningskunskap
- language
- Swedish
- id
- 1323671
- date added to LUP
- 2007-01-08 00:00:00
- date last changed
- 2007-01-30 00:00:00
@misc{1323671,
abstract = {{The care for the elderly in the municipalities has recently seen the need for a formalized system for quality assurance. Under increasing demands for monetary efficiency while bound by law to retain acceptable standards in health care, there is need for efficient and at the same time quality-assured management. The municipalities often solve this puzzle by introducing systems and standards influenced by theory-clusters such as NPM (New Public Management), TQM (Total Quality Management) or other quality management theories.
This essay focuses on how the public administration in the municipalities defines quality and designs and implements system for formalized quality assurance. Our basic view of organizations is institutionalist and our theoretical framework includes theories about quality, NPM and TQM.}},
author = {{Silverberg, Andreas and Arvehammar, Sofia}},
language = {{swe}},
note = {{Student Paper}},
title = {{Att säkra farmor - En komparativ fallstudie av kvalitet och kvalitetssäkringsarbete inom äldreomsorgen}},
year = {{2006}},
}