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Knowlegde Management - Knowledge Dissemination Through A Knowledge Management System

Nair, Santhosh and Mazouch, Andre (2006)
Department of Informatics
Abstract
Knowledge is today considered to be a critical factor for organisations to survive within an increasingly competitive market. This has resulted in the fact that effective management of information and knowledge has become of crucial importance for companies. Knowledge management systems facilitate this management of knowledge and make it possible to develop new knowledge that can be shared and disseminated within the organisation. Knowledge management has become an increasingly popular term that with the support of information technology aims at enhancing the sharing and utilizing of within the organisation already existing knowledge and has created a new possibility for organisational knowledge sharing. Does a knowledge management system... (More)
Knowledge is today considered to be a critical factor for organisations to survive within an increasingly competitive market. This has resulted in the fact that effective management of information and knowledge has become of crucial importance for companies. Knowledge management systems facilitate this management of knowledge and make it possible to develop new knowledge that can be shared and disseminated within the organisation. Knowledge management has become an increasingly popular term that with the support of information technology aims at enhancing the sharing and utilizing of within the organisation already existing knowledge and has created a new possibility for organisational knowledge sharing. Does a knowledge management system affect the knowledge sharing process within an organisation in reality? This thesis aims at providing the reader an understanding about if and how the knowledge sharing process is affected in reality by a knowledge management system within a specifically chosen survey company. The approach has been to collect literature and scientific articles from authors and universities with experience in knowledge management research. In addition we have also used web sources that we feel are reliable in order to obtain theoretical material. We have chosen to apply a qualitative research method with an abductive approach in order to work up and gain theoretical and empirical material for the thesis. A major part of this thesis is based on interviews we have conducted as a part of the conducted survey. In our conclusive thought we have found that use of the knowledge management system at the survey company has a significant affect on the knowledge sharing within the organisation. We have also found that the survey company applies a well-functioning knowledge sharing strategy which involves both the maintenance of a sound organisational knowledge sharing culture and utilising the existing knowledge management system. The study has further led to the development of the Techno-Structural Community Networking Model (TCN-Model), an integrated model, involving both social and technological aspect of knowledge sharing which aims to visualise the knowledge sharing strategy applied at the survey company. (Less)
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author
Nair, Santhosh and Mazouch, Andre
supervisor
organization
year
type
M2 - Bachelor Degree
subject
keywords
knowledge management, Knowledge Sharing, Knowledge Dissemination, TCN-Model, Informatics, systems theory, Informatik, systemteori
language
English
id
1337310
date added to LUP
2006-05-30
date last changed
2010-08-03 10:49:16
@misc{1337310,
  abstract     = {Knowledge is today considered to be a critical factor for organisations to survive within an increasingly competitive market. This has resulted in the fact that effective management of information and knowledge has become of crucial importance for companies. Knowledge management systems facilitate this management of knowledge and make it possible to develop new knowledge that can be shared and disseminated within the organisation. Knowledge management has become an increasingly popular term that with the support of information technology aims at enhancing the sharing and utilizing of within the organisation already existing knowledge and has created a new possibility for organisational knowledge sharing. Does a knowledge management system affect the knowledge sharing process within an organisation in reality? This thesis aims at providing the reader an understanding about if and how the knowledge sharing process is affected in reality by a knowledge management system within a specifically chosen survey company. The approach has been to collect literature and scientific articles from authors and universities with experience in knowledge management research. In addition we have also used web sources that we feel are reliable in order to obtain theoretical material. We have chosen to apply a qualitative research method with an abductive approach in order to work up and gain theoretical and empirical material for the thesis. A major part of this thesis is based on interviews we have conducted as a part of the conducted survey. In our conclusive thought we have found that use of the knowledge management system at the survey company has a significant affect on the knowledge sharing within the organisation. We have also found that the survey company applies a well-functioning knowledge sharing strategy which involves both the maintenance of a sound organisational knowledge sharing culture and utilising the existing knowledge management system. The study has further led to the development of the Techno-Structural Community Networking Model (TCN-Model), an integrated model, involving both social and technological aspect of knowledge sharing which aims to visualise the knowledge sharing strategy applied at the survey company.},
  author       = {Nair, Santhosh and Mazouch, Andre},
  keyword      = {knowledge management,Knowledge Sharing,Knowledge Dissemination,TCN-Model,Informatics, systems theory,Informatik, systemteori},
  language     = {eng},
  note         = {Student Paper},
  title        = {Knowlegde Management - Knowledge Dissemination Through A Knowledge Management System},
  year         = {2006},
}