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Omsorgsgarantier inom äldreomsorgen

Larsson, Anna (2001)
School of Social Work
Abstract
This study deals with rights for the good care of the elderly in the municipalities of Scania. The study is meant to give deeper knowledge of citizen's charters for care, why such charters have been given and if they can be used to secure the quality of the care of the elderly today and in the future. To put these citizen's charters in a context I have chosen to study how the state after various analyses looks upon the quality of care during the last decade. Also I have made a study by telephone in all the 33 municipalities of Scania in order to find out which and how many have implemented these citizen's charters. I also got to know which municipalities are not going to implement citizen's charters and why. These interviews gave me access... (More)
This study deals with rights for the good care of the elderly in the municipalities of Scania. The study is meant to give deeper knowledge of citizen's charters for care, why such charters have been given and if they can be used to secure the quality of the care of the elderly today and in the future. To put these citizen's charters in a context I have chosen to study how the state after various analyses looks upon the quality of care during the last decade. Also I have made a study by telephone in all the 33 municipalities of Scania in order to find out which and how many have implemented these citizen's charters. I also got to know which municipalities are not going to implement citizen's charters and why. These interviews gave me access to material showing how the municipalities have formulated their charters. Helsingborg and Lund took part (1997-1999) in a project about citizen's charter, started by the Swedish Federation of Municipalities. To find out what experiences Helsingborg and Lund made, I made a deeper study of these two. The study shows that five municipalities have given citizen's charters and three are going to. It also shows what differences there is between the charters. (Less)
Please use this url to cite or link to this publication:
author
Larsson, Anna
supervisor
organization
year
type
M2 - Bachelor Degree
subject
keywords
Social problems and welfare, national insurance, Sociala problem, social välfärd, socialförsäkring
language
Swedish
id
1358144
date added to LUP
2004-11-08
date last changed
2004-11-08
@misc{1358144,
  abstract     = {This study deals with rights for the good care of the elderly in the municipalities of Scania. The study is meant to give deeper knowledge of citizen's charters for care, why such charters have been given and if they can be used to secure the quality of the care of the elderly today and in the future. To put these citizen's charters in a context I have chosen to study how the state after various analyses looks upon the quality of care during the last decade. Also I have made a study by telephone in all the 33 municipalities of Scania in order to find out which and how many have implemented these citizen's charters. I also got to know which municipalities are not going to implement citizen's charters and why. These interviews gave me access to material showing how the municipalities have formulated their charters. Helsingborg and Lund took part (1997-1999) in a project about citizen's charter, started by the Swedish Federation of Municipalities. To find out what experiences Helsingborg and Lund made, I made a deeper study of these two. The study shows that five municipalities have given citizen's charters and three are going to. It also shows what differences there is between the charters.},
  author       = {Larsson, Anna},
  keyword      = {Social problems and welfare, national insurance,Sociala problem, social välfärd, socialförsäkring},
  language     = {swe},
  note         = {Student Paper},
  title        = {Omsorgsgarantier inom äldreomsorgen},
  year         = {2001},
}