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Olika typer av konflikter på arbetsplatsen: en fallstudie på ett mindre privat företag i södra Sverige

Säthersten, Sara Maria Ulrika LU and Tufvesson, Emelie LU (2009) PSYK01 20091
Department of Psychology
Abstract (Swedish)
Syftet med denna uppsats var att genom en explorativ fallstudie se vilka olika typer av konflikter som beskrivs av anställda på ett mindre företag (13 anställda) i södra Sverige. En kvalitativ, emergent design användes för studien. Samtliga medarbetare på företaget ingick i urvalet och fick svara helt fritt på en öppen fråga kring vilka spänningar, friktioner eller möjliga konflikter de upplever på sin arbetsplats. Materialet analyserades med en intuitiv fenomenologisk ansats, samt genom en lexikalisk analys i dataprogrammet Sphinx Lexica och en komparativ analys utifrån tidigare forskning och teorier i ämnet. Resultatet visar att deltagarna i studien talar om upplevelsen av konflikt på arbetsplatsen som emotionell, samt med uttryck kring... (More)
Syftet med denna uppsats var att genom en explorativ fallstudie se vilka olika typer av konflikter som beskrivs av anställda på ett mindre företag (13 anställda) i södra Sverige. En kvalitativ, emergent design användes för studien. Samtliga medarbetare på företaget ingick i urvalet och fick svara helt fritt på en öppen fråga kring vilka spänningar, friktioner eller möjliga konflikter de upplever på sin arbetsplats. Materialet analyserades med en intuitiv fenomenologisk ansats, samt genom en lexikalisk analys i dataprogrammet Sphinx Lexica och en komparativ analys utifrån tidigare forskning och teorier i ämnet. Resultatet visar att deltagarna i studien talar om upplevelsen av konflikt på arbetsplatsen som emotionell, samt med uttryck kring teman roller och ansvar, kommunikation, avundsjuka och orättvisa, respekt, skitsnack och konflikters möjligheter. Tidigare forskning och existerande teorier inom området konflikter på arbetsplatsen kan förklara deltagarnas upplevelser till viss del, men inte fullständigt. (Less)
Abstract
This essay examines how employees in a small company (13 employees) in southern Sweden describe their experiences of conflicts in their workplace. A qualitative emergent design was used, and participants were given an open question and were asked to complete a written answer to it. The material was analyzed through an intuitive phenomenological approach as well as through a lexicalical analysis in the Sphinx Lexica computer program and through a comparative analysis, examining the material in the light of prior research and theories. Results show that participants describe their experiences of conflict in the workplace as emotional and with specific notions of roles and responsibilities, communication, jealousy and injustice, respect,... (More)
This essay examines how employees in a small company (13 employees) in southern Sweden describe their experiences of conflicts in their workplace. A qualitative emergent design was used, and participants were given an open question and were asked to complete a written answer to it. The material was analyzed through an intuitive phenomenological approach as well as through a lexicalical analysis in the Sphinx Lexica computer program and through a comparative analysis, examining the material in the light of prior research and theories. Results show that participants describe their experiences of conflict in the workplace as emotional and with specific notions of roles and responsibilities, communication, jealousy and injustice, respect, bullshit/gossip and possibilities. Prior research and theories in the area of conflict in the workplace, does to some degree but not sufficiently explain and describe the participants’ experiences. (Less)
Please use this url to cite or link to this publication:
author
Säthersten, Sara Maria Ulrika LU and Tufvesson, Emelie LU
supervisor
organization
alternative title
Different types of conflict in the workplace: a case study of a smaller company in southern Sweden
course
PSYK01 20091
year
type
M2 - Bachelor Degree
subject
keywords
types of conflict, Conflict, conflicts in workplace, interpersonella konflikter, typer av konflikter, konflikt, konflikter i arbetslivet, interpersonal conflict
language
Swedish
id
1429470
date added to LUP
2009-06-23 13:20:21
date last changed
2009-06-23 13:20:21
@misc{1429470,
  abstract     = {This essay examines how employees in a small company (13 employees) in southern Sweden describe their experiences of conflicts in their workplace. A qualitative emergent design was used, and participants were given an open question and were asked to complete a written answer to it. The material was analyzed through an intuitive phenomenological approach as well as through a lexicalical analysis in the Sphinx Lexica computer program and through a comparative analysis, examining the material in the light of prior research and theories. Results show that participants describe their experiences of conflict in the workplace as emotional and with specific notions of roles and responsibilities, communication, jealousy and injustice, respect, bullshit/gossip and possibilities. Prior research and theories in the area of conflict in the workplace, does to some degree but not sufficiently explain and describe the participants’ experiences.},
  author       = {Säthersten, Sara Maria Ulrika and Tufvesson, Emelie},
  keyword      = {types of conflict,Conflict,conflicts in workplace,interpersonella konflikter,typer av konflikter,konflikt,konflikter i arbetslivet,interpersonal conflict},
  language     = {swe},
  note         = {Student Paper},
  title        = {Olika typer av konflikter på arbetsplatsen: en fallstudie på ett mindre privat företag i södra Sverige},
  year         = {2009},
}