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Ekonomiskt Bistånd –En kvalitativ studie över socialsekreterares arbetssituation då antalet klient ökar

Christerdotter, Jessica LU and Tegnér, Josephine LU (2010) SOPA63 20092
School of Social Work
Abstract
The purpose of this study was to examine how social workers, in the social services department of economical aid, are affected by the increasing number of clients. More specifically we focused on how the social workers job situation as a whole, how the feelings of their work and the ability to reach the goals of the organizations was affected by the changing circumstances. To examine this we used a qualitative method and interviewed nine social workers in five different municipalities in the south of Sweden that had seen an increasing number of clients during the last year. The analysis was based on a theory about Human Service Organizations and also on the theoretical Human Resource-perspective on how to view organizations. The result... (More)
The purpose of this study was to examine how social workers, in the social services department of economical aid, are affected by the increasing number of clients. More specifically we focused on how the social workers job situation as a whole, how the feelings of their work and the ability to reach the goals of the organizations was affected by the changing circumstances. To examine this we used a qualitative method and interviewed nine social workers in five different municipalities in the south of Sweden that had seen an increasing number of clients during the last year. The analysis was based on a theory about Human Service Organizations and also on the theoretical Human Resource-perspective on how to view organizations. The result shows that most of the departments was given increasing resources in the form of new staff but also that the social workers in one office were being overused by its organization. The result of this is that all of the social workers that participated in this study feel negative stress in their work situation. Despite this, they all reported to enjoy their work. When it comes to the ability to reach the organizations goals the social workers reported to achieve this but at the same time concerns about the future were mentioned. The ambiguousness of the goals was confirmed as a potential problem. Due to the increasing number of clients the social workers in most of the municipalities have had to spend less time on meeting the clients. It is this work that the social workers finds most meaningful. (Less)
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author
Christerdotter, Jessica LU and Tegnér, Josephine LU
supervisor
organization
alternative title
The working conditions for social workers in the field of economical aid when the number of clients increases- a qualitative study [Translated title]
course
SOPA63 20092
year
type
M2 - Bachelor Degree
subject
keywords
Social work, work condition, stress, Human Service Organizations
language
Swedish
id
1529478
date added to LUP
2010-01-25 14:36:28
date last changed
2010-01-25 14:36:28
@misc{1529478,
  abstract     = {The purpose of this study was to examine how social workers, in the social services department of economical aid, are affected by the increasing number of clients. More specifically we focused on how the social workers job situation as a whole, how the feelings of their work and the ability to reach the goals of the organizations was affected by the changing circumstances. To examine this we used a qualitative method and interviewed nine social workers in five different municipalities in the south of Sweden that had seen an increasing number of clients during the last year. The analysis was based on a theory about Human Service Organizations and also on the theoretical Human Resource-perspective on how to view organizations. The result shows that most of the departments was given increasing resources in the form of new staff but also that the social workers in one office were being overused by its organization. The result of this is that all of the social workers that participated in this study feel negative stress in their work situation. Despite this, they all reported to enjoy their work. When it comes to the ability to reach the organizations goals the social workers reported to achieve this but at the same time concerns about the future were mentioned. The ambiguousness of the goals was confirmed as a potential problem.  Due to the increasing number of clients the social workers in most of the municipalities have had to spend less time on meeting the clients. It is this work that the social workers finds most meaningful.},
  author       = {Christerdotter, Jessica and Tegnér, Josephine},
  keyword      = {Social work,work condition,stress,Human Service Organizations},
  language     = {swe},
  note         = {Student Paper},
  title        = {Ekonomiskt Bistånd –En kvalitativ studie över socialsekreterares arbetssituation då antalet klient ökar},
  year         = {2010},
}