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Facilities Management – Friend or Foe?

Axelsson, Pontus and Davoust, Tommas (2010) MIO920
Production Management
Abstract
Purpose: This master thesis aims to understand how the
development of the leading FM companies will influence
upon the service strategy in Crawford Sweden.
Design/approach: Literature review of published work concerning FM along
with interviews with a range of people within Crawford
and in the FM business.
Research limitations: Owing to constraint of time, the authors have had to
make some delimitation; e.g. the thesis only concentrates
on the Swedish market. Read more under Delimitations.
Practical implications: The thesis helps Crawford and other service providers to
understand the role, desires and development of
FM companies. It could be used as ground and foundation
to the strategic decisions‐making process with FM firms.
... (More)
Purpose: This master thesis aims to understand how the
development of the leading FM companies will influence
upon the service strategy in Crawford Sweden.
Design/approach: Literature review of published work concerning FM along
with interviews with a range of people within Crawford
and in the FM business.
Research limitations: Owing to constraint of time, the authors have had to
make some delimitation; e.g. the thesis only concentrates
on the Swedish market. Read more under Delimitations.
Practical implications: The thesis helps Crawford and other service providers to
understand the role, desires and development of
FM companies. It could be used as ground and foundation
to the strategic decisions‐making process with FM firms.
Originality/Value: The thesis has contributed to the research area of FM,
more specifically to the relations between an
FM company and a service provider.
Conclusions: The general conclusion is that, with the right conditions
and prerequisites, Crawford could look forward to a
successful future together with FM companies. (Less)
Please use this url to cite or link to this publication:
author
Axelsson, Pontus and Davoust, Tommas
supervisor
organization
course
MIO920
year
type
M1 - University Diploma
subject
keywords
Facilities Management, Facility Management, Service Provider, Business Model.
other publication id
11/5354
language
English
id
1971749
date added to LUP
2011-06-17 08:10:47
date last changed
2011-06-20 12:19:10
@misc{1971749,
  abstract     = {{Purpose: This master thesis aims to understand how the
development of the leading FM companies will influence
upon the service strategy in Crawford Sweden.
Design/approach: Literature review of published work concerning FM along
with interviews with a range of people within Crawford
and in the FM business.
Research limitations: Owing to constraint of time, the authors have had to
make some delimitation; e.g. the thesis only concentrates
on the Swedish market. Read more under Delimitations.
Practical implications: The thesis helps Crawford and other service providers to
understand the role, desires and development of
FM companies. It could be used as ground and foundation
to the strategic decisions‐making process with FM firms.
Originality/Value: The thesis has contributed to the research area of FM,
more specifically to the relations between an
FM company and a service provider.
Conclusions: The general conclusion is that, with the right conditions
and prerequisites, Crawford could look forward to a
successful future together with FM companies.}},
  author       = {{Axelsson, Pontus and Davoust, Tommas}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Facilities Management – Friend or Foe?}},
  year         = {{2010}},
}