Advanced

Improving Project Management Performance – a case study at Tetra Pak R&D

Lindell, Henrik (2004) MIO920
Production Management
Abstract
Summary: Purpose: The aim of this Master’s Thesis is to create a
procedure for internal project audits. This involves the
creation of an instrument for measurement and a prescription
for how to transfer learnings to other projects. The end goal is
to enhance organisational learning and through that create
Total Quality in the management of projects.
Methodology: Deductive, qualitative case study with
literature review and collection of empirical findings through
in-depth interviews and a survey.
Main results: R&D have come far with its development into
a mature project organisation, but still have some weak areas.
The organisation is at level 2 and in order to reach level 3
R&D must carry through some improvement actions. The
... (More)
Summary: Purpose: The aim of this Master’s Thesis is to create a
procedure for internal project audits. This involves the
creation of an instrument for measurement and a prescription
for how to transfer learnings to other projects. The end goal is
to enhance organisational learning and through that create
Total Quality in the management of projects.
Methodology: Deductive, qualitative case study with
literature review and collection of empirical findings through
in-depth interviews and a survey.
Main results: R&D have come far with its development into
a mature project organisation, but still have some weak areas.
The organisation is at level 2 and in order to reach level 3
R&D must carry through some improvement actions. The
most significant of these are insufficient usage of WBS,
lacking Quality Plans, no Earned Value analysis and an unclear
Risk Response Process. Using the audit instrument
continually, improvement efforts can be measured, analysed
and evaluated. The work methodology I have recommended
involves developing lessons-learned from the project. By
focusing on the specific areas that needs to be improved
(provided by the audit) and pulled together the lessons learned
from each project a common understanding of the problem is
gained. The result of such a meeting is proposed actions and
in the end results that can be analysed and evaluated. The
results from this evaluation can then be used to develop the
audit instrument further. (Less)
Please use this url to cite or link to this publication:
author
Lindell, Henrik
supervisor
organization
course
MIO920
year
type
M1 - University Diploma
subject
keywords
Project Management, Project Management Maturity Model, Organisational learning, Process Orientation
other publication id
04/5202
language
English
id
2007146
date added to LUP
2011-06-30 11:36:20
date last changed
2011-06-30 11:36:20
@misc{2007146,
  abstract     = {Summary: Purpose: The aim of this Master’s Thesis is to create a
procedure for internal project audits. This involves the
creation of an instrument for measurement and a prescription
for how to transfer learnings to other projects. The end goal is
to enhance organisational learning and through that create
Total Quality in the management of projects.
Methodology: Deductive, qualitative case study with
literature review and collection of empirical findings through
in-depth interviews and a survey.
Main results: R&D have come far with its development into
a mature project organisation, but still have some weak areas.
The organisation is at level 2 and in order to reach level 3
R&D must carry through some improvement actions. The
most significant of these are insufficient usage of WBS,
lacking Quality Plans, no Earned Value analysis and an unclear
Risk Response Process. Using the audit instrument
continually, improvement efforts can be measured, analysed
and evaluated. The work methodology I have recommended
involves developing lessons-learned from the project. By
focusing on the specific areas that needs to be improved
(provided by the audit) and pulled together the lessons learned
from each project a common understanding of the problem is
gained. The result of such a meeting is proposed actions and
in the end results that can be analysed and evaluated. The
results from this evaluation can then be used to develop the
audit instrument further.},
  author       = {Lindell, Henrik},
  keyword      = {Project Management,Project Management Maturity Model,Organisational learning,Process Orientation},
  language     = {eng},
  note         = {Student Paper},
  title        = {Improving Project Management Performance – a case study at Tetra Pak R&D},
  year         = {2004},
}