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Personliga assistenters upplevelser av sina arbetsförhållanden – en kvalitativ studie av stress och coping

Dackert, Tove LU (2012) SOPA63 20112
School of Social Work
Abstract
Personal assistants experiences of their work situation – A qualitative study of stress and coping.

The purpose of this study was to examine how personal assistants reflect upon their situation at work, which difficulties and stressful situations that can emerge at their work, and how they manage to handle these difficulties. This study is relevant for the field of social work because lots of social workers are working as bosses and supervisors for personal assistants. As a social worker who’s working with personal assistants it’s important to be aware of what kind of difficulties that could cause stress in work and how it could be handled. It is a qualitative study and the empirical data is based upon seven interviews with personal... (More)
Personal assistants experiences of their work situation – A qualitative study of stress and coping.

The purpose of this study was to examine how personal assistants reflect upon their situation at work, which difficulties and stressful situations that can emerge at their work, and how they manage to handle these difficulties. This study is relevant for the field of social work because lots of social workers are working as bosses and supervisors for personal assistants. As a social worker who’s working with personal assistants it’s important to be aware of what kind of difficulties that could cause stress in work and how it could be handled. It is a qualitative study and the empirical data is based upon seven interviews with personal assistants. To analyze the data we used a theoretical framework that focuses on different aspects of stress and of coping strategies.
The result of the study showed that every work situation is unique and depends on several factors, like the environment of work, the relation between the personal assistant and the user of the service, personality, earlier experiences and knowledge as well as support and solidarity with employer and colleagues. In sum, the way the personal assistants manage to handle difficulties and which coping-strategies that are used were proven to be very individual. (Less)
Please use this url to cite or link to this publication:
author
Dackert, Tove LU
supervisor
organization
course
SOPA63 20112
year
type
M2 - Bachelor Degree
subject
keywords
Personal assistants, stress, coping, situations at work, social work
language
Swedish
id
2300621
date added to LUP
2012-01-24 16:43:04
date last changed
2012-01-24 16:43:04
@misc{2300621,
  abstract     = {Personal assistants experiences of their work situation – A qualitative study of stress and coping.

The purpose of this study was to examine how personal assistants reflect upon their situation at work, which difficulties and stressful situations that can emerge at their work, and how they manage to handle these difficulties. This study is relevant for the field of social work because lots of social workers are working as bosses and supervisors for personal assistants. As a social worker who’s working with personal assistants it’s important to be aware of what kind of difficulties that could cause stress in work and how it could be handled. It is a qualitative study and the empirical data is based upon seven interviews with personal assistants. To analyze the data we used a theoretical framework that focuses on different aspects of stress and of coping strategies.
The result of the study showed that every work situation is unique and depends on several factors, like the environment of work, the relation between the personal assistant and the user of the service, personality, earlier experiences and knowledge as well as support and solidarity with employer and colleagues. In sum, the way the personal assistants manage to handle difficulties and which coping-strategies that are used were proven to be very individual.},
  author       = {Dackert, Tove},
  keyword      = {Personal assistants,stress,coping,situations at work,social work},
  language     = {swe},
  note         = {Student Paper},
  title        = {Personliga assistenters upplevelser av sina arbetsförhållanden – en kvalitativ studie av stress och coping},
  year         = {2012},
}