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Viktiga faktorer vid val av Business Intelligence-verktyg

Lindgren, Robert LU ; Karlsson, Christoffer LU and Kivimägi, Laura Grete LU (2012) SYSK02 20121
Department of Informatics
Abstract (Swedish)
Med en Business Intelligence (BI)-marknad som blir allt större och mer svåröverskådlig blir det viktigare att företagen som ska köpa in BI-verktyg vet vad de behöver. Men vilka faktorer spelar egentligen in när företag ska välja den här typen av system? För att kunna besvara denna fråga har vi genomfört en undersökning där fem stora tillverkande företag intervjuats via telefon. Intervjuerna genomfördes för att få en tydligare bild över vilka faktorer som spelar roll vid val av BI-verktyg samt om faktorerna som presenterats i tidigare forskning stämmer överrens med vad företagen ser som viktigt. Resultatet visar att de viktigaste faktorerna för företagen är användbarhet följt av funktionalitet, kvalitet, pris och sist utbildning.... (More)
Med en Business Intelligence (BI)-marknad som blir allt större och mer svåröverskådlig blir det viktigare att företagen som ska köpa in BI-verktyg vet vad de behöver. Men vilka faktorer spelar egentligen in när företag ska välja den här typen av system? För att kunna besvara denna fråga har vi genomfört en undersökning där fem stora tillverkande företag intervjuats via telefon. Intervjuerna genomfördes för att få en tydligare bild över vilka faktorer som spelar roll vid val av BI-verktyg samt om faktorerna som presenterats i tidigare forskning stämmer överrens med vad företagen ser som viktigt. Resultatet visar att de viktigaste faktorerna för företagen är användbarhet följt av funktionalitet, kvalitet, pris och sist utbildning. Systemvalet påverkas även av det kontaktnät som företagen har och rådgivande företag som Gartner har en stor påverkan på vilket system som väljs. Även leverantören spelar stor roll när ett system ska väljas. (Less)
Abstract
As the Business Intelligence (BI) market is growing, and thus becoming harder to grasp, there is an increasing need for companies to know what they require when purchasing a system within this field. The question becomes, what factors are important when companies choose this type of system? In order to answer this, a study was conducted in which five large manufacturing companies were interviewed. These interviews were conducted in order to gain a better understanding of which factors are important within the process of selecting a BI-tool. In addition, the aforementioned interviews allowed for us to crosscheck whether or not these factors complied with previous research. The most important factor for these companies is usability; followed... (More)
As the Business Intelligence (BI) market is growing, and thus becoming harder to grasp, there is an increasing need for companies to know what they require when purchasing a system within this field. The question becomes, what factors are important when companies choose this type of system? In order to answer this, a study was conducted in which five large manufacturing companies were interviewed. These interviews were conducted in order to gain a better understanding of which factors are important within the process of selecting a BI-tool. In addition, the aforementioned interviews allowed for us to crosscheck whether or not these factors complied with previous research. The most important factor for these companies is usability; followed by functionality, quality, price, and lastly, user training. The companies’ corporate networks also influence the software selection. Consulting companies, such as Gartner, have a strong influence on such selections. Furthermore, the system supplier plays a large role in the system selection process. (Less)
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author
Lindgren, Robert LU ; Karlsson, Christoffer LU and Kivimägi, Laura Grete LU
supervisor
organization
course
SYSK02 20121
year
type
M2 - Bachelor Degree
subject
keywords
Business Intelligence (BI), Systemval, Gartner, Beslutsfattande
report number
INF12-045
language
Swedish
id
2797614
date added to LUP
2012-06-29 15:18:13
date last changed
2012-06-29 15:18:13
@misc{2797614,
  abstract     = {As the Business Intelligence (BI) market is growing, and thus becoming harder to grasp, there is an increasing need for companies to know what they require when purchasing a system within this field. The question becomes, what factors are important when companies choose this type of system? In order to answer this, a study was conducted in which five large manufacturing companies were interviewed. These interviews were conducted in order to gain a better understanding of which factors are important within the process of selecting a BI-tool. In addition, the aforementioned interviews allowed for us to crosscheck whether or not these factors complied with previous research. The most important factor for these companies is usability; followed by functionality, quality, price, and lastly, user training. The companies’ corporate networks also influence the software selection. Consulting companies, such as Gartner, have a strong influence on such selections. Furthermore, the system supplier plays a large role in the system selection process.},
  author       = {Lindgren, Robert and Karlsson, Christoffer and Kivimägi, Laura Grete},
  keyword      = {Business Intelligence (BI),Systemval,Gartner,Beslutsfattande},
  language     = {swe},
  note         = {Student Paper},
  title        = {Viktiga faktorer vid val av Business Intelligence-verktyg},
  year         = {2012},
}