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Ociviliserat beteende på arbetsplatsen och dess samband med faktorer i arbetslivet

Müllerström, Louise LU and Wettler, Anna (2012) PSYK01 20121
Department of Psychology
Abstract
The purpose of this study was to investigate if witnessed incivility (from manager and co-workers) and factors in the working life of today (job insecurity, lack of influence and lack of social support) are related to instigated incivility. An additional purpose was to investigate if there are differences in instigated workplace incivility between men and women and managers and non-managers. An internet survey was distributed to all 222 white-collars at a Swedish production company and 101 individuals responded. The result shows that incivility is associated with witnessed incivility from manager and witnessed incivility from co-workers. Among the investigated factors in the working life of today only cognitive stress has a positive... (More)
The purpose of this study was to investigate if witnessed incivility (from manager and co-workers) and factors in the working life of today (job insecurity, lack of influence and lack of social support) are related to instigated incivility. An additional purpose was to investigate if there are differences in instigated workplace incivility between men and women and managers and non-managers. An internet survey was distributed to all 222 white-collars at a Swedish production company and 101 individuals responded. The result shows that incivility is associated with witnessed incivility from manager and witnessed incivility from co-workers. Among the investigated factors in the working life of today only cognitive stress has a positive relation with instigated incivility. Of all the variables included in the model only witnessed incivility from a manager and witnessed incivility from co-workers could explain the variance in instigated incivility. The result also indicates that incivility is not more common among males than females and not more common among managers than non-managers. The results in this study can indicate what might cause incivility in the workplace. (Less)
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author
Müllerström, Louise LU and Wettler, Anna
supervisor
organization
course
PSYK01 20121
year
type
M2 - Bachelor Degree
subject
keywords
workplace incivility, instigator, working life, witnessed incivility, cognitive stress
language
Swedish
id
3045152
date added to LUP
2012-09-03 10:24:24
date last changed
2012-09-03 10:24:24
@misc{3045152,
  abstract     = {The purpose of this study was to investigate if witnessed incivility (from manager and co-workers) and factors in the working life of today (job insecurity, lack of influence and lack of social support) are related to instigated incivility. An additional purpose was to investigate if there are differences in instigated workplace incivility between men and women and managers and non-managers. An internet survey was distributed to all 222 white-collars at a Swedish production company and 101 individuals responded. The result shows that incivility is associated with witnessed incivility from manager and witnessed incivility from co-workers. Among the investigated factors in the working life of today only cognitive stress has a positive relation with instigated incivility. Of all the variables included in the model only witnessed incivility from a manager and witnessed incivility from co-workers could explain the variance in instigated incivility. The result also indicates that incivility is not more common among males than females and not more common among managers than non-managers. The results in this study can indicate what might cause incivility in the workplace.},
  author       = {Müllerström, Louise and Wettler, Anna},
  keyword      = {workplace incivility,instigator,working life,witnessed incivility,cognitive stress},
  language     = {swe},
  note         = {Student Paper},
  title        = {Ociviliserat beteende på arbetsplatsen och dess samband med faktorer i arbetslivet},
  year         = {2012},
}