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Investigating the non-compliant purchasing behavior at Company X - A case study

Chatzitheodoridis, Panagiotis LU (2014) MTT820 20141
Engineering Logistics
Abstract
The purpose of this study was to identify the reasons behind the employees noncompliant purchasing behavior at Company X. Another aim was to find the solutions to the reasons behind the non-compliant purchasing behavior to change that behavior. This study was carried out by following an abductive approach, where a qualitative case study research was conducted. The chosen case study method was a multiple case study, where six cases was studied by interviews. It was found that the main reasons behind the employees non-compliant purchasing behavior at Company X is the unfamiliarity with frame agreements and the lack of training in IT-systems. These reason are seen as un-intentional and forced purchasing behavior, though the employees... (More)
The purpose of this study was to identify the reasons behind the employees noncompliant purchasing behavior at Company X. Another aim was to find the solutions to the reasons behind the non-compliant purchasing behavior to change that behavior. This study was carried out by following an abductive approach, where a qualitative case study research was conducted. The chosen case study method was a multiple case study, where six cases was studied by interviews. It was found that the main reasons behind the employees non-compliant purchasing behavior at Company X is the unfamiliarity with frame agreements and the lack of training in IT-systems. These reason are seen as un-intentional and forced purchasing behavior, though the employees intention are not to harm the company.

The conclusion drawn from this study is that employees that are to do purchasing needs education in general purchasing and training in using the IT-systems. Employees that have knowledge in purchasing tends to now fall into non-compliant purchasing behavior. (Less)
Please use this url to cite or link to this publication:
author
Chatzitheodoridis, Panagiotis LU
supervisor
organization
course
MTT820 20141
year
type
M1 - University Diploma
subject
keywords
non-compliant purchasing behavior, reasons, solutions
report number
5777
language
English
id
4857110
date added to LUP
2014-12-04 14:18:36
date last changed
2014-12-04 14:18:36
@misc{4857110,
  abstract     = {{The purpose of this study was to identify the reasons behind the employees noncompliant purchasing behavior at Company X. Another aim was to find the solutions to the reasons behind the non-compliant purchasing behavior to change that behavior. This study was carried out by following an abductive approach, where a qualitative case study research was conducted. The chosen case study method was a multiple case study, where six cases was studied by interviews. It was found that the main reasons behind the employees non-compliant purchasing behavior at Company X is the unfamiliarity with frame agreements and the lack of training in IT-systems. These reason are seen as un-intentional and forced purchasing behavior, though the employees intention are not to harm the company.

The conclusion drawn from this study is that employees that are to do purchasing needs education in general purchasing and training in using the IT-systems. Employees that have knowledge in purchasing tends to now fall into non-compliant purchasing behavior.}},
  author       = {{Chatzitheodoridis, Panagiotis}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Investigating the non-compliant purchasing behavior at Company X - A case study}},
  year         = {{2014}},
}