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Socialt arbete med barn och unga - en kvalitativ studie om socialsekreterares erfarenheter och arbetssituation utifrån individuella och organisatoriska perspektiv

Andersson, Jessica LU and Tenkare, Linda LU (2015) SOPA63 20142
School of Social Work
Abstract
Social work with children - a qualitative study on Social Secretary experiences and work situation based on individual and organizational perspective. (translated title)

The purpose of this study was to understand the experiences which social workers in social services for children have of a working situation with a high workload. Furthermore we tried to establish if Sence Of Coherence (SoC) level can in any way influence those experience. Our research questions were: What is it, according to the Social Secretary that complicates respective eases and aids the work situation? What are the consequences that social workers experience as a result of their high workload? Is there any connection between social secretary's perception of the... (More)
Social work with children - a qualitative study on Social Secretary experiences and work situation based on individual and organizational perspective. (translated title)

The purpose of this study was to understand the experiences which social workers in social services for children have of a working situation with a high workload. Furthermore we tried to establish if Sence Of Coherence (SoC) level can in any way influence those experience. Our research questions were: What is it, according to the Social Secretary that complicates respective eases and aids the work situation? What are the consequences that social workers experience as a result of their high workload? Is there any connection between social secretary's perception of the work situation and his or her level of SOC? Our study was based on six interviews with social workers. The results were analyzed with the help of both individual and organizational perspectives. The theoretical approaches adopted to analyze the results have therefore been theories of SOC, Demand-Control-Support – (DCS) and Effort-Reward Imbalance theory–(ERI). We have also used previous research on these topics. The results of our study shows multiple failure factors in the organization, that lead to different consequences including compensatory activities for our respondents. Our study confirmed that the work in social services for children is an extremely demanding job with limited resources and little rewards. Despite this, we conclude that in fact the individual factors have the greatest impact on how the work situation is perceived and handled. (Less)
Please use this url to cite or link to this publication:
author
Andersson, Jessica LU and Tenkare, Linda LU
supervisor
organization
course
SOPA63 20142
year
type
M2 - Bachelor Degree
subject
keywords
Social work, social worker, stress, supervision, workload, burnout, coping, KASAM, Demand-Control-Support – (DCS) and Effort-Reward Imbalance theory–(ERI)
language
Swedish
id
4936665
date added to LUP
2015-01-19 17:42:17
date last changed
2015-01-19 17:42:17
@misc{4936665,
  abstract     = {Social work with children - a qualitative study on Social Secretary experiences and work situation based on individual and organizational perspective. (translated title)

The purpose of this study was to understand the experiences which social workers in social services for children have of a working situation with a high workload. Furthermore we tried to establish if Sence Of Coherence (SoC) level can in any way influence those experience. Our research questions were: What is it, according to the Social Secretary that complicates respective eases and aids the work situation? What are the consequences that social workers experience as a result of their high workload? Is there any connection between social secretary's perception of the work situation and his or her level of SOC? Our study was based on six interviews with social workers. The results were analyzed with the help of both individual and organizational perspectives. The theoretical approaches adopted to analyze the results have therefore been theories of SOC, Demand-Control-Support – (DCS) and Effort-Reward Imbalance theory–(ERI). We have also used previous research on these topics. The results of our study shows multiple failure factors in the organization, that lead to different consequences including compensatory activities for our respondents. Our study confirmed that the work in social services for children is an extremely demanding job with limited resources and little rewards. Despite this, we conclude that in fact the individual factors have the greatest impact on how the work situation is perceived and handled.},
  author       = {Andersson, Jessica and Tenkare, Linda},
  keyword      = {Social work,social worker,stress,supervision,workload,burnout,coping,KASAM,Demand-Control-Support – (DCS) and Effort-Reward Imbalance theory–(ERI)},
  language     = {swe},
  note         = {Student Paper},
  title        = {Socialt arbete med barn och unga - en kvalitativ studie om socialsekreterares erfarenheter och arbetssituation utifrån individuella och organisatoriska perspektiv},
  year         = {2015},
}